Mike Kumaras Reviews (1)
Mike Kumaras Rating
Description: Wholesalers & Distributors
Address: 250 Orchard Street, Elmwood Park, New Jersey, United States, 07407
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Description: Wholesalers & Distributors
Address: 250 Orchard Street, Elmwood Park, New Jersey, United States, 07407
Phone: |
Show more...
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Add contact information for Mike Kumaras
Review: I placed an order and was sent an email saying that the item had been shipped on 10/8/2013. I was given a tracking number.It is 10/21/2013 and I have not received the item.I have made several attempts to contact the company. To this date, I have not received a response. I would like the item or a full refund [$16.99]Desired Settlement: Refund of $16.99 for the purchase of a NFL Dashboard Gripper - Chicago Bears logo.
Business
Response:
please note in the above mention case where as the item was shipped on 10/8/13. Tracking number : [redacted]- this tracking shows electronically shipped yet no movement. In this case we have found that USPS had lost the package or it was delayed in a sort facility sometimes for a few weeks. We would then call that specif sort facility so they could see if it was in fact one of the 2 mentioned scenarios I have just mentioned. We will put this order in for a claim.In meantime we will make sure we resolve any issue with the customer.
Please also note that other then the below email correspondences between [redacted] and Mrs.[redacted]. We have not received any other communication about her not receiving her producy. We will call her immediately to resolve the issue
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,