Mike Osbourn Lawn Care, Inc

We have on file that Mr*** received one lawn treatment from Mike Osbourn Lawn Care on the date of June 20, Payment was received in full for the amount of $Our company has no records of continuous billing nor letters received from Mr***We currently have no active invoices
open for Mr*** and he holds a zero dollar balance.Thank you,*** *** ***
*** ***-Owner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I do not accept his response Revdex.com: I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowHere are pics provided following his poor workHe scalped my bushes the day before a large party we had Then he put some mulch down and and clipped on top of the mulchAnyone knows you put mulch down following the trimming when raked upIncluded are pics of weeds growing week following his jobHe also lied about putting down weed killer The truth is he called one week later and asked to do the back yard, I told him absolutely not! If you look at his other complaints, he is a hot head that is very unprofessionalHe threatened to come over and dump dirt on my drivewayI told him the police will be calledThis man may be dangerous with his temperI fear for my family's safety I was fair and offered him $when all the other professional lawn services said not to pay him a dime for horrible work! Regards, *** *** **

[redacted] Sent: Thursday, July 21, 2016 11:04 AM Subject: Re: You have a new message from the Louisville Revdex.com Complaint #[redacted] Dear Revdex.com,    [redacted] ran into me at a store.  He demanded I talk with him.  He said he would accept the payment of $400 dollars if I would remove my comments from Revdex.com.  This only came after he argued some with me. I showed him the pics I had, however, he still argued.  When I said I would take this to court if I had to,  he changed his view and accepted the $400 dollar as payment in full.  I told him I would contact you and ask to remove the complaint or list it as settled/satisfied. Thank you for your help. [redacted]

I cant even purchase sod for thirty bucks we did her enitre front yard. Why would she pay the bill if the work wasn't complete. She also has outstanding invoice for mowing her lawn that she hasn't paid. All work is complete . That is the invoice and she paid it. Labor fuel and sod she got a great...

looking yard for cheap. We will be taking her to small claims court for the work that was complete.

-----Original Message----- From: [redacted] Sent: Thursday, July 07, 2016 2:30 PM Subject: Response to Revdex.com   Pictures say here show how hard we worked and this is one of the first people in 17 years that has never paid my hardworking men! I have voice mails after the job was complete how he...

wanted me to work on his back yard because he has been through some many lawn care providers. We don't work unless we get paid . The 400 he was offering doesn't even cover the cost of labor or mulch .  " stealing of service in Glenmary. "

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]Regarding the response from Mike Osborne Lawn care.They may need to review there records. I have sent them two letters and made several phone calls attempting to resolve this issue. I have four invoices addressed to [redacted] and one addressed to [redacted]. I did receive a voice mail call from [redacted] on November 8th saying they would no longer be billing me. I requested that they send me a letter and that is what I expect. Maybe they can at least get my name correct. Thank you[redacted]

This was taking out of context and not intended in the matter in which it has been interpreted and that I am sorry it came across that way. Hopefully in the future you will consider us for future jobs.
Best Regards,
[redacted]