Mike Ward Infiniti

Initial Business Response /* (1000, 8, 2015/08/07) */
I have reached out twice to Mr*** with no return call as of yet but he may be unavailableWe rarely get any complaints but I am sorry I was not personally able to speak with Mr***I have not the ability to reach out earlier as I have
been unavailableIt appears, as Mr*** described, that a number, "$73,was thrown out" but as sometimes happens it may not be a final number but an attempt to reach a numberFrom what I understand the manager and Mr*** did shake on or agree on the $75,but later Mr*** decided against doing the dealI am sorry we were not able to come to terms that are acceptable to Mr*** but I would be happy to speak with him to do my best to make him a satisfied customerBest regards *** ***

Complaint: [redacted]
I am rejecting this response because:Yes, they talked to me twice via phone call however they were not helpful at all and did not take responsibility for the damages they have done to my vehicle while they had it in their shop. They must pay for all the damages they...

have caused to my vehicle.
Sincerely,
[redacted]