Mike Winter Construction, LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution of accepting my check for work quoted is satisfactory to me I'm glad Mr [redacted] finally stood by his verbal quote for work provided Regards, [redacted]

We have received a check in regards to this issue from the customer We feel this matter is done with A verbal quote is a ball park guess at the job The customer wants to drag this out and we don't have time to deal with this issue anymore We have told the customer to pay as he feels and he still is not happy This is our first issue after being in business for over years As I stated, we have received payment from the customer and have written the unpaid balance off as bad debt In our books this matter is closed We have done what we can to satisfy this claim but the customer is unwilling to let it go

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my com 6/17/ Dear Revdex.com, Mr***’s response still does not address his original (Verbal Quote) $for painters for two full daysMy Father being present as witness to Mr***’s quote(Which would be hours) By his own admission, he provided less work than was quoted to finish job(hours) There was no discussion of hourly rate, but Mr [redacted] quoted $for hours of workI find it interesting, the original Invoice is billed at a flat rate (attached), however, he provided a document with an hourly rate breakdown to the Revdex.comOnce again, there is no explanation as to why the Extra labor charge, in fact his original response was that a 3rd coat of paint had to be put on doors, now he’s trying to justify it by an hourly rate which was never discussed Being a small business owner myself, I find this extremely frustrating that a business can’t stand by original quote (by his own admission, provide less work), and then have different responses as to trying to justify elevated priceGiving him a price of $ for materials and $quoted, I will pay $1,(even though I’m paying for less labor than quoted) For the record: This is not a quality of work issue, but a price issue with individual not abiding to what was quoted Bringing my wife into situation is irreverent, as I was individual on site that was quoted and gave the permission to complete job at quoted price I was present with painters, May 13th they were there 8AM to 4:30PM (hours), May 14th, 8AM to 12:PM, (hours), May 15th, minutesOnce again hours are irrelevant as was quoted a flat rate for two full day’s labor, There are attachments as well plaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution of accepting my check for work quoted is satisfactory to me.  I'm glad Mr. [redacted] finally stood by his verbal quote for work provided.
Regards,
 
[redacted]

Revdex.com:
  I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my com
6/17/15
 
Dear Revdex.com,
 
Mr. [redacted]’s response still
does not address his original (Verbal Quote) $900.00 for 2 painters for two
full days. My Father being present as witness to Mr. [redacted]’s quote. (Which
would be 32 hours) By his own admission, he provided less work than was quoted
to finish job. (31.25 hours) There was no discussion of hourly rate,
but Mr. [redacted] quoted $900.00 for 32 hours of work. I find it interesting,
the original Invoice is billed at a flat rate (attached), however, he provided
a document with an hourly rate breakdown to the Revdex.com. Once again, there is no
explanation as to why the Extra labor charge, in fact his original response was
that a 3rd coat of paint had to be put on doors, now he’s trying to
justify it by an hourly rate which was never discussed.
 
Being a small business owner
myself, I find this extremely frustrating that a business can’t stand by
original quote (by his own admission, provide less work), and then have different
responses as to trying to justify elevated price. Giving him a price of $234.00
for materials and $900.00 quoted, I will pay $1,134.00 (even though I’m paying
for less labor than quoted)
 
For the record:
 
This is not a quality of work
issue, but a price issue with individual not abiding to what was quoted.
 
Bringing my wife into
situation is irreverent, as I was individual on site that was quoted and gave
the permission to complete job at quoted price. 
I was present with
painters, May 13th they were there 8AM to 4:30PM (17 hours),
May 14th, 8AM to 12:30 PM, (9 hours), May 15th, 20
minutes. Once again hours are irrelevant as was quoted a flat rate for two full
day’s labor,
 
There are 2 attachments as well
plaint.  For your reference, details of the offer I reviewed appear below.  
Regards,
[redacted]

We have received a check in regards to this issue from the customer.  We feel this matter is done with.  A verbal quote is a ball park guess at the job.  The customer wants to drag this out and we don't have time to deal with this issue anymore.  We have told the customer to pay as he feels and he still is not happy.  This is our first issue after being in business for over 25 years.  As I stated, we have received payment from the customer and have written the unpaid balance off as bad debt.  In our books this matter is closed.  We have done what we can to satisfy this claim but the customer is unwilling to let it go.