To whom it may concern,We installed the units in June of and the customer was happy when the units was installed or else she wouldn't have payedThe owner of the house told myself and the employees that he would patch the place that the plaster was removed to place the vent to keep the cost downThe owners were told that they needed to insulate the house that the attic and floor needed Rinsulation and the wall needed blown in insulation because there light bill would run high since there was not insulation in the walls, ceiling, or floorsAfter the job was completed days later they payed meNo complaints thenThe one vent in the bedroom isn't going to have much air flow due to it running across the ductwork, up through the wall then across the ceiling to get to that ventI informed them they could install a power vent but never took up the offerI went back to service the unit when called the first time and all the filters on the units were dirtyThat is not the contractors responsibility to clean the filtersSecond time I went back I took the factory rep who sold me the unitsThe rep and I serviced everything, made sure all units had the right amount of Freon and we found that the thermostats has corroded batteries I cleaned them and installed new batteries and told the owners may need new thermostats if they didn't work rightThe factory wouldn't warranty the thermostat because they were over a year oldThe owners didn't want to pay for themMy warranty was up and the factory warranty was upThere is a limited warranty that doesn't not include them not changing batteries when neededThat is the owners fault not mineI have not heard a word from them since the rep and I went out to the houseMy warranty is only good for months from date of installThank youJack LindsayLindsays Electric and Home Improvements LLC
To whom it may concern,We installed the units in June of and the customer was happy when the units was installed or else she wouldn't have payedThe owner of the house told myself and the employees that he would patch the place that the plaster was removed to place the vent to keep the cost
downThe owners were told that they needed to insulate the house that the attic and floor needed Rinsulation and the wall needed blown in insulation because there light bill would run high since there was not insulation in the walls, ceiling, or floorsAfter the job was completed days later they payed meNo complaints thenThe one vent in the bedroom isn't going to have much air flow due to it running across the ductwork, up through the wall then across the ceiling to get to that ventI informed them they could install a power vent but never took up the offerI went back to service the unit when called the first time and all the filters on the units were dirtyThat is not the contractors responsibility to clean the filtersSecond time I went back I took the factory rep who sold me the unitsThe rep and I serviced everything, made sure all units had the right amount of Freon and we found that the thermostats has corroded batteries I cleaned them and installed new batteries and told the owners may need new thermostats if they didn't work rightThe factory wouldn't warranty the thermostat because they were over a year oldThe owners didn't want to pay for themMy warranty was up and the factory warranty was upThere is a limited warranty that doesn't not include them not changing batteries when neededThat is the owners fault not mineI have not heard a word from them since the rep and I went out to the houseMy warranty is only good for months from date of install. Thank youJack LindsayLindsays Electric and Home Improvements LLC
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
First document is the certified letter sent to himThe other documents are screen shots of proof he has been contacting me and everything in his reply was falseI have more documents of the email but it wouldn't let me add the rest
To whom it may concern,We installed the units in June of and the customer was happy when the units was installed or else she wouldn't have payedThe owner of the house told myself and the employees that he would patch the place that the plaster was removed to place the vent to keep the cost downThe owners were told that they needed to insulate the house that the attic and floor needed Rinsulation and the wall needed blown in insulation because there light bill would run high since there was not insulation in the walls, ceiling, or floorsAfter the job was completed days later they payed meNo complaints thenThe one vent in the bedroom isn't going to have much air flow due to it running across the ductwork, up through the wall then across the ceiling to get to that ventI informed them they could install a power vent but never took up the offerI went back to service the unit when called the first time and all the filters on the units were dirtyThat is not the contractors responsibility to clean the filtersSecond time I went back I took the factory rep who sold me the unitsThe rep and I serviced everything, made sure all units had the right amount of Freon and we found that the thermostats has corroded batteries I cleaned them and installed new batteries and told the owners may need new thermostats if they didn't work rightThe factory wouldn't warranty the thermostat because they were over a year oldThe owners didn't want to pay for themMy warranty was up and the factory warranty was upThere is a limited warranty that doesn't not include them not changing batteries when neededThat is the owners fault not mineI have not heard a word from them since the rep and I went out to the houseMy warranty is only good for months from date of installThank youJack LindsayLindsays Electric and Home Improvements LLC
To whom it may concern,We installed the units in June of and the customer was happy when the units was installed or else she wouldn't have payedThe owner of the house told myself and the employees that he would patch the place that the plaster was removed to place the vent to keep the cost
downThe owners were told that they needed to insulate the house that the attic and floor needed Rinsulation and the wall needed blown in insulation because there light bill would run high since there was not insulation in the walls, ceiling, or floorsAfter the job was completed days later they payed meNo complaints thenThe one vent in the bedroom isn't going to have much air flow due to it running across the ductwork, up through the wall then across the ceiling to get to that ventI informed them they could install a power vent but never took up the offerI went back to service the unit when called the first time and all the filters on the units were dirtyThat is not the contractors responsibility to clean the filtersSecond time I went back I took the factory rep who sold me the unitsThe rep and I serviced everything, made sure all units had the right amount of Freon and we found that the thermostats has corroded batteries I cleaned them and installed new batteries and told the owners may need new thermostats if they didn't work rightThe factory wouldn't warranty the thermostat because they were over a year oldThe owners didn't want to pay for themMy warranty was up and the factory warranty was upThere is a limited warranty that doesn't not include them not changing batteries when neededThat is the owners fault not mineI have not heard a word from them since the rep and I went out to the houseMy warranty is only good for months from date of install. Thank youJack LindsayLindsays Electric and Home Improvements LLC
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
First document is the certified letter sent to himThe other documents are screen shots of proof he has been contacting me and everything in his reply was falseI have more documents of the email but it wouldn't let me add the rest