Mike's Landscaping

According to [redacted] this voucher was purchased in the summer timeMiss [redacted] scheduled an appointment for November 25th, This appointment was already passed days so in the event the customer wanted a refund they was able to do that [redacted] just informed me that because of their day refund policy there not able to refund her $so the customer needs to re-read [redacted] refund policyAgain JS Cleaning Service CANNOT REFUND A CUSTOMER FOR THIS PURCHASETHIS WILL BE AGAINST JS CLEANING SERVICE CONTRACTUAL AGREEMENT WITH [redacted] THAT WERE NOT ALLOWED TO PROCESS REFUNDS OUTSIDE OF [redacted] Thank You

Good morning, According to [redacted] policy I'm not able to refund any monies for missed appointmentsShe would have to go through [redacted] for a refundRefunds must go through [redacted] Thanks

Complaint: ***
I am rejecting this response because I did not miss the
appointment, JS Cleaning Service missed the appointment Since JS Cleaning Service scheduled my appointment outside of the *** *** refund period *** *** said that JS Cleaning Service now has the money and would be able to refund me for their missed appointments
Sincerely,
*** ***

Good morning, According to *** *** policy I'm not able to refund any monies for missed appointmentsShe would have to go through *** *** for a refundRefunds must go through *** ***. Thanks

According to *** *** this voucher was purchased in the summer timeMiss *** scheduled an appointment for November 25th, This appointment was already passed days so in the event the customer wanted a refund they was able to do that*** *** just informed me that because of their day refund policy there not able to refund her $so the customer needs to re-read *** *** refund policyAgain JS Cleaning Service CANNOT REFUND A CUSTOMER FOR THIS PURCHASETHIS WILL BE AGAINST JS CLEANING SERVICE CONTRACTUAL AGREEMENT WITH *** *** THAT WERE NOT ALLOWED TO PROCESS REFUNDS OUTSIDE OF *** ***. Thank You