Mike's Marathon

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below[redacted] charged to my [redacted] card a "RESTOCKING FEE" The receipt for this charge was given directly to [redacted] and it clearly listed the charge as a RESTOCKING FEE [redacted] said he would contact [redacted] and have them reverse the fee or pay it himselfRegardless of who the fee originated from it was a fee charged to me due to Mikes misdiagnosis of the vehicle [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.*** *** charged to my *** card a "RESTOCKING FEE" The receipt for this charge was given directly to *** *** and it clearly listed the charge as a RESTOCKING FEE*** *** said he would contact *** *** and have them reverse the fee or pay it himselfRegardless of who the fee originated from it was a fee charged to me due to Mikes misdiagnosis of the vehicle.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

*** *** Dec 11 to me Ms.***,I received your letter about a complaint filed by *** *** regarding my businessHe came to my business because his vehicle had broken downHe was in Columbus with the vehicleWe diagnosed it as a blown motorHe went to ***
*** in Strongsville to purchase the motor They were charging him our cost on the motorThere was no restocking feeThe fee was charged *** ***It turned out to be something else and he canceled the purchase the same day with *** ***The motor was never even shipped to our businessThe charges were from his credit card companyWe were not involved in that transactionHe should take the issue up with **Had he paid by cash or check, there would have been no fee** should have refunded the money because the transaction was canceledWe made the repairs to the vehicle and he paid the billIf you have any questions regarding this issue, you can reach me at ***.*** ***Owner/OperatorMike's Repair