Mikes Gutter & Downspout Repair

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, Troy A***- service master damaged my floor when they removed the tile not vinylThe cabinets were finally finished on August And the job is finally done months laterThe work is done and there payedNow we can part ways

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
Troy A***- service master damaged my floor when they removed the tile not vinylThe cabinets were finally finished on August And the job is finally done months laterThe work is done and there payedNow we can part ways

We did water mitigation for this customer.  The vinyl flooring was taken up as it was damage.  That was on 4/11/17.  We had [redacted] today go out and meet with homeowner to select flooring and make sure they could do the job, as under the vinyl there was significant floor prep to be...

done in order for the new vinyl to go down.  On 5/5/17 [redacted] was scheduled to install new flooring, installer arrived at home and stated there was too much floor prep and he could not do job.  We went back and forth with [redacted] for over 2 weeks regarding this issue of floor prep - and to try and see if there was another floor product the homeowner could/would choose instead of the vinyl.  There wasn't as the homeowner wanted vinyl.  On 5/19/17 the consensus was to part ways with [redacted] and homeowner would get flooring done on their own.  After flooring was done, on 6/15/17 we went to pick up cabinets that homeowner had chosen, they were discontinued.  6/22/17 - homeowner chose new cabinets. 6/23/17 Cabinet reinstall started and was finished on 6/26/16.  ServiceMaster credited homeowner work done by them off final bill.