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Mike's Papa Red's New & Used Tire

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Reviews Mike's Papa Red's New & Used Tire

Mike's Papa Red's New & Used Tire Reviews (3)

I have used Reds Tires a number of time for everything form mounting lawn mower tires to tractor tires and have never been disappointed. The crew was always fast and very friendly and has great prices.

I have used Reds Tires a number of time for everything form mounting lawn mower tires to tractor tires and have never been disappointed. The crew was always fast and very friendly and has great prices.

Review: My Complaint has concerns with Customer service, they were very abusive and threatening.My complaint also concerns a guarantee that the product is not totally defective. On July 29th we purchased 4 matching tires ( used ) but with common sense rule that the tires are not so defective that it won't hold air and has a huge gouge on the tire that of course was mounted so the defect could not be seen while on the vehicle. I called on the morning of the 30th and was told no problem bring it in and the issue would be resolved. The owner would only take cash as not to report the sale and pay sales tax or income. The abusive behavior started immediately upon arriving and they actually blamed me saying I hit something on my way home to causes this damage and by the way it obvious the defect was old not new. The tire showing more than one defect but the huge one can never be repaired or used. I called the owner and he after I told him my name would not let me get one single word in while he verbally abused me and threatened me. I want 50% of my purchased amount returned to me as I no longer have a matching set of tires , my gas and time involved and the verbal abuse was way over the top. I have a reasonable expectation that the tire is usable and it is not.Desired Settlement: I want 50% of my total purchase of 4 matching tires because I no longer can possibly use them. I will have to purchase 2 more tires that are matching in brand and equal tire wear for the truck to drive safely. My friend with me was in the retread business for 8 years and knows this damaged tire was hidden from me and never will be usable. I was in danger of an accident occurring because of this deceit by this business . Very bad customer service.

Business

Response:

MS. [redacted] ACCUSATIONS ARE FALSE AS WELL AS INACCURATE SINCE SHE WAS NOT THE CUSTOMER WHO WAS IN THE SHOP. SHE CLAIMS THE MALE CUSTOMER IS NOT HER BOYFRIEND WHILE THE MALE CUSTOMER CLAIMED HE WAS. ALL OF THE INCIDENT MS. [redacted] IS MAKING SLANDEROUS STATEMENTS ABOUT ARE HEAR-SAY!

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Address: 25801 S Power Rd, Chandler Hts, Arizona, United States, 85142

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