Mike's T.V.'s Appliance & Furniture Center

The shortest version of why I'm submitting a negative response has to do with how I continue to feel about my negative experiences with Imports Only. The facts: 1) I needed my work badge that was left in my car, 2) I sent my sister to get it while I was at work out of town, 3) A phone call/VM was left informing me that my car was ready for pick up unbeknownst to me when I asked my sister to get my badge, 4) My sister felt attacked by the owner who followed her into the parking lot and proceeded to ask when I was going to pick up my car because he has a lot of money tied up in that "[redacted] car" and that he'd called me/left a voice message and I hadn't responded and could I pay some of the costs by credit card, 5) The owner did apologize to me for his behavior, but denied using profanity to her. Stated that he had [redacted] tied up in cars on his lot, etc., etc. 6) I was never asked for prepayment nor was my car on the lot for days beyond the completion date which was that day, 7) The unprofessionalism continued when I asked to speak to [redacted] yesterday when I picked up my car from [redacted] He was argumentative and defensive. Smirked and laughed at me and interrupted me when I was trying to explain how I felt. 8) I felt horrible as a customer not once but then twice by them, 9) I paid a little over $3,100 to a business who I felt disrespected me and my sister and that I was treated less than a paying customer.

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[redacted] and [redacted] were very kind, understanding and compassionate.