Milam's Equipment Sales, Inc.

There are some discrepancies with the claimant.  The machine was delivered to the customer on 02/04/2016.  The machine was purchased for $45,500 - Delivery was $1,000 and he purchased a new undercarriage for the machine that cost $10,000 - That is how the cost totaled $56,500.  Also,...

the first complaint to Milam's in reference to this machine was last week (05/10 or 5/11) and the owner was out of town at our rental lot.  [redacted] and [redacted] both called those days and [redacted] informed them he was out of town.  On 05/17 [redacted] called and spoke with [redacted] in reference to the machine and the alleged issues with the machine.  Then on 05/18, [redacted] called and spoke with [redacted] again in reference to the machine. 
When the owner spoke with both parties he explained that we did everything that we agreed to on the machine.  It was sold AS-IS and WHERE IS.  Please see the attached invoice, signed by the customer showing that he agreed to the Terms and Conditions listed on the final invoice.  When [redacted] was selling the machine he ask if they wanted to come down and inspect the machine since they were only 1 1/2 hours from us and Bill declined stating he was just going to purchase the machine sight unseen.  [redacted] sent before and after repair pictures and nothing was said in reference to the items that are listed in the complaint.  [redacted] stressed to both parties why would you wait 3 months to call in reference to issues on the machine.  Why was it not addressed at time of delivery or within a week of delivery?  While speaking with [redacted] he told [redacted] that he needed to sell the machine to purchase an excavator.  He was only going to use the machine purchased from Milam's for a couple of months.  Also during the conversation with [redacted] he agreed that the window could have been broke during transit.  He also stated that after thinking about it he did purchase a machine that was over 10 years old.
Attached you will see the sales advertisement on the machine.  He has the machine advertised as being in top notch condition.  He also states the machine has heat, a/c and machine is ready to go.  Also attached you will find equipment dealer has the machine advertised.  Please look at the highlighted areas that his dealer is saying in reference to the piece of equipment.  Anyone in the equipment business knows that when purchasing a used machine the machine will not be in new condition.
The customer had the opportunity to come and inspect the machine, which he refused.  It is a used machine sold under the terms and conditions of the signed final invoice.