Sign in

Milan Nails

Sharing is caring! Have something to share about Milan Nails? Use RevDex to write a review
Reviews Milan Nails

Milan Nails Reviews (1)

I visted this nail salon on September 16, 2013, while I was there a male named "[redacted]" did my nails. As I was having them done he shoved my hands and arms several times as well as twisting my fingers. I did not complain as I could tell he was aggrvated that I had even came in to give him my business. He then accused me of moving my hands while he was working on me. I said I am not intentionally moving, it could be my reflexes but I am trying my best to be still. He yelled at me saying if your not moving them then why are they moving. I did not say anything more as I was embarrassed that he became angry with me. After a few more mins of him twisting my fingers and hands and shoving my arms and hands, he looked at me and said do not ever sit in my chair again. He said it loudly and the owner and other worker heard him and they acted timid and did not respond. I tried to be as nice as I could because I was scared at this point. I said my nails look really good. He did not respond. He finally finshed and I was fighting back tears at this point. As I checked out the owner whispered to me "what happened" all I could get out without crying was "he is mean and I just want to leave because he is scaring me." She dropped her head and whispered I am sorry. I feel as this complaint needs to be addressed as he was belittling and abusive to their clients as well as the other ladies working with him. This is a state licensed business and he was a state licensed nail tech. I was still charged the nail fee and I am fine with that however I will never use that salon again!Desired SettlementI would just like to know that the problem was brought to the attention of the salon so that they will take their clients into consideration and hopefully he will not do this to another client. I would like to be contacted by email once the salon has been notified. Business Response October 29, 2013RE: Case #[redacted]Dear [redacted]:On the September 17, 2013, I had received a called from [redacted]. She told me about the incident of the visit at my nails salon on September 16, 2013. She not happy with the visited. I had apologized on behalf of [redacted] about the situation and explain to her that his english is not good which the communication lead to misunderstood from each other. After, I had spoken to her, she accepted the apologized. In our field as nails tech is hard for us to do clients nails if the clients move and jerk because we could cut the clients fingers, so we always tries to recommend our clients to be still while we worked on their nails. I understand, retails or customers service always required patients, friendly, and outstanding service but sometime it's not go the way we want. I have tries the best to settle on this complained by apology and recommend her next time; I will personally service her myself. If you have any more questions, please give me a call at [redacted].Sincerely,[redacted] Owner/Manager

Check fields!

Write a review of Milan Nails

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Milan Nails Rating

Overall satisfaction rating

Description: Nail Salons

Address: 19 Peninsula Ctr, Palos Verdes Peninsula, California, United States, 90274-3506

Phone:

Show more...

Add contact information for Milan Nails

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated