Do NOT use MilaniI had pipe burst and asked them to come and see my boilerI knew my boiler was broken and was hoping they could fix it as we were heading into a long weekend without heatNot only did they not fix it but they told me I needed to buy a $10,new boiler system and that if I just replaced the expnqsion tank I would continue to have problemsOur boiler is only years old and I wasn't ready to drop that much without getting a second opinion They told me that the visit would be covered and told me they would only need my credit card to give me the estimateI was assured over and over again that I would not be charged and even wrote on the estimate that I was not authorizing them to charge my credit cardThey told me the credit card was needed to open a file for me to give the estimate The following week I got a second opinion and another company told me my boiler is in good working condition and only the tank and a few parts need to be changed and after $my boiler is working greatI even got a third opinion from another plumber and he too told me my boiler was a good one and just to replace the parts I go to check my credit card statement and see that Milani has charged me $for that estimate when they didn't even fix anything!! When I call the company two days ago to complain I was assured a manager would call me and I have yet to hear from themI never got issued a receipt or was told I would be getting charged and was in fact being told the oppositeThey obviously do not care about their customers let alone one that is extremely dissatisfied [redacted] Avoid this company like the plague and I will be telling all my real estate friends to never refer to this company for anything!!
I would like to thank Milani for coming to mom's house on a stormy Friday night on short-noticeMy first call to the company that usually services her furnace said they would call back and didn't so the next logical decision was to call Milani (one of there associates lives close by so I see the truck out and about)The person on the phone was informative and professional and when I spoke with my mom the next day she said that the person who came out was knowledgeable, patient and got her furnace up and running quicklyThank you Milani for your professionalism, it is very much appreciated and I have no problem recommending youSandy
Do NOT use MilaniI had pipe burst and asked them to come and see my boilerI knew my boiler was broken and was hoping they could fix it as we were heading into a long weekend without heatNot only did they not fix it but they told me I needed to buy a $10,new boiler system and that if I just replaced the expnqsion tank I would continue to have problemsOur boiler is only years old and I wasn't ready to drop that much without getting a second opinion
They told me that the visit would be covered and told me they would only need my credit card to give me the estimateI was assured over and over again that I would not be charged and even wrote on the estimate that I was not authorizing them to charge my credit cardThey told me the credit card was needed to open a file for me to give the estimate
The following week I got a second opinion and another company told me my boiler is in good working condition and only the tank and a few parts need to be changed and after $my boiler is working greatI even got a third opinion from another plumber and he too told me my boiler was a good one and just to replace the parts
I go to check my credit card statement and see that Milani has charged me $for that estimate when they didn't even fix anything!! When I call the company two days ago to complain I was assured a manager would call me and I have yet to hear from themI never got issued a receipt or was told I would be getting charged and was in fact being told the oppositeThey obviously do not care about their customers let alone one that is extremely dissatisfied
*** ***
Avoid this company like the plague and I will be telling all my real estate friends to never refer to this company for anything!!
Do NOT use MilaniI had pipe burst and asked them to come and see my boilerI knew my boiler was broken and was hoping they could fix it as we were heading into a long weekend without heatNot only did they not fix it but they told me I needed to buy a $10,new boiler system and that if I just replaced the expnqsion tank I would continue to have problemsOur boiler is only years old and I wasn't ready to drop that much without getting a second opinion
They told me that the visit would be covered and told me they would only need my credit card to give me the estimateI was assured over and over again that I would not be charged and even wrote on the estimate that I was not authorizing them to charge my credit cardThey told me the credit card was needed to open a file for me to give the estimate
The following week I got a second opinion and another company told me my boiler is in good working condition and only the tank and a few parts need to be changed and after $my boiler is working greatI even got a third opinion from another plumber and he too told me my boiler was a good one and just to replace the parts
I go to check my credit card statement and see that Milani has charged me $for that estimate when they didn't even fix anything!! When I call the company two days ago to complain I was assured a manager would call me and I have yet to hear from themI never got issued a receipt or was told I would be getting charged and was in fact being told the oppositeThey obviously do not care about their customers let alone one that is extremely dissatisfied
*** ***
Avoid this company like the plague and I will be telling all my real estate friends to never refer to this company for anything!!
Do NOT use Milani. I had pipe burst and asked them to come and see my boiler. I knew my boiler was broken and was hoping they could fix it as we were heading into a long weekend without heat. Not only did they not fix it but they told me I needed to buy a $10,000 new boiler system and that if I just replaced the expnqsion tank I would continue to have problems. Our boiler is only 23 years old and I wasn't ready to drop that much without getting a second opinion.
They told me that the visit would be covered and told me they would only need my credit card to give me the estimate. I was assured over and over again that I would not be charged and even wrote on the estimate that I was not authorizing them to charge my credit card. They told me the credit card was needed to open a file for me to give the estimate.
The following week I got a second opinion and another company told me my boiler is in good working condition and only the tank and a few parts need to be changed and after $700 my boiler is working great. I even got a third opinion from another plumber and he too told me my boiler was a good one and just to replace the parts.
I go to check my credit card statement and see that Milani has charged me $345 for that estimate when they didn't even fix anything!! When I call the company two days ago to complain I was assured a manager would call me and I have yet to hear from them. I never got issued a receipt or was told I would be getting charged and was in fact being told the opposite. They obviously do not care about their customers let alone one that is extremely dissatisfied.
[redacted]
Avoid this company like the plague and I will be telling all my real estate friends to never refer to this company for anything!!
Do NOT use MilaniI had pipe burst and asked them to come and see my boilerI knew my boiler was broken and was hoping they could fix it as we were heading into a long weekend without heatNot only did they not fix it but they told me I needed to buy a $10,new boiler system and that if I just replaced the expnqsion tank I would continue to have problemsOur boiler is only years old and I wasn't ready to drop that much without getting a second opinion They told me that the visit would be covered and told me they would only need my credit card to give me the estimateI was assured over and over again that I would not be charged and even wrote on the estimate that I was not authorizing them to charge my credit cardThey told me the credit card was needed to open a file for me to give the estimate The following week I got a second opinion and another company told me my boiler is in good working condition and only the tank and a few parts need to be changed and after $my boiler is working greatI even got a third opinion from another plumber and he too told me my boiler was a good one and just to replace the parts I go to check my credit card statement and see that Milani has charged me $for that estimate when they didn't even fix anything!! When I call the company two days ago to complain I was assured a manager would call me and I have yet to hear from themI never got issued a receipt or was told I would be getting charged and was in fact being told the oppositeThey obviously do not care about their customers let alone one that is extremely dissatisfied [redacted] Avoid this company like the plague and I will be telling all my real estate friends to never refer to this company for anything!!
I would like to thank Milani for coming to mom's house on a stormy Friday night on short-noticeMy first call to the company that usually services her furnace said they would call back and didn't so the next logical decision was to call Milani (one of there associates lives close by so I see the truck out and about)The person on the phone was informative and professional and when I spoke with my mom the next day she said that the person who came out was knowledgeable, patient and got her furnace up and running quicklyThank you Milani for your professionalism, it is very much appreciated and I have no problem recommending youSandy
Do NOT use MilaniI had pipe burst and asked them to come and see my boilerI knew my boiler was broken and was hoping they could fix it as we were heading into a long weekend without heatNot only did they not fix it but they told me I needed to buy a $10,new boiler system and that if I just replaced the expnqsion tank I would continue to have problemsOur boiler is only years old and I wasn't ready to drop that much without getting a second opinion
They told me that the visit would be covered and told me they would only need my credit card to give me the estimateI was assured over and over again that I would not be charged and even wrote on the estimate that I was not authorizing them to charge my credit cardThey told me the credit card was needed to open a file for me to give the estimate
The following week I got a second opinion and another company told me my boiler is in good working condition and only the tank and a few parts need to be changed and after $my boiler is working greatI even got a third opinion from another plumber and he too told me my boiler was a good one and just to replace the parts
I go to check my credit card statement and see that Milani has charged me $for that estimate when they didn't even fix anything!! When I call the company two days ago to complain I was assured a manager would call me and I have yet to hear from themI never got issued a receipt or was told I would be getting charged and was in fact being told the oppositeThey obviously do not care about their customers let alone one that is extremely dissatisfied
*** ***
Avoid this company like the plague and I will be telling all my real estate friends to never refer to this company for anything!!
Do NOT use MilaniI had pipe burst and asked them to come and see my boilerI knew my boiler was broken and was hoping they could fix it as we were heading into a long weekend without heatNot only did they not fix it but they told me I needed to buy a $10,new boiler system and that if I just replaced the expnqsion tank I would continue to have problemsOur boiler is only years old and I wasn't ready to drop that much without getting a second opinion
They told me that the visit would be covered and told me they would only need my credit card to give me the estimateI was assured over and over again that I would not be charged and even wrote on the estimate that I was not authorizing them to charge my credit cardThey told me the credit card was needed to open a file for me to give the estimate
The following week I got a second opinion and another company told me my boiler is in good working condition and only the tank and a few parts need to be changed and after $my boiler is working greatI even got a third opinion from another plumber and he too told me my boiler was a good one and just to replace the parts
I go to check my credit card statement and see that Milani has charged me $for that estimate when they didn't even fix anything!! When I call the company two days ago to complain I was assured a manager would call me and I have yet to hear from themI never got issued a receipt or was told I would be getting charged and was in fact being told the oppositeThey obviously do not care about their customers let alone one that is extremely dissatisfied
*** ***
Avoid this company like the plague and I will be telling all my real estate friends to never refer to this company for anything!!
Do NOT use Milani. I had pipe burst and asked them to come and see my boiler. I knew my boiler was broken and was hoping they could fix it as we were heading into a long weekend without heat. Not only did they not fix it but they told me I needed to buy a $10,000 new boiler system and that if I just replaced the expnqsion tank I would continue to have problems. Our boiler is only 23 years old and I wasn't ready to drop that much without getting a second opinion.
They told me that the visit would be covered and told me they would only need my credit card to give me the estimate. I was assured over and over again that I would not be charged and even wrote on the estimate that I was not authorizing them to charge my credit card. They told me the credit card was needed to open a file for me to give the estimate.
The following week I got a second opinion and another company told me my boiler is in good working condition and only the tank and a few parts need to be changed and after $700 my boiler is working great. I even got a third opinion from another plumber and he too told me my boiler was a good one and just to replace the parts.
I go to check my credit card statement and see that Milani has charged me $345 for that estimate when they didn't even fix anything!! When I call the company two days ago to complain I was assured a manager would call me and I have yet to hear from them. I never got issued a receipt or was told I would be getting charged and was in fact being told the opposite. They obviously do not care about their customers let alone one that is extremely dissatisfied.
[redacted]
Avoid this company like the plague and I will be telling all my real estate friends to never refer to this company for anything!!