Initial Business Response /* (1000, 5, 2016/10/03) */
On Monday, October 3, XXXX X:XX PM, [redacted] wrote:
C. H. Construction actually put bid on this roof before was built only the blueprint Mr. [redacted] provided , which I still have and the other many prints as changed many times....
Mr [redacted] also claims he paid for all materials which is not true. He paid for $2500.00 of approx. $14,000 materials for roof. And asked if he could so he could get airline miles which I hesitated but did as favor since he was traveling back and forth from Florida. Furthermore I asked Mr. [redacted] if he would rather have can vent or ridge vents . I told Mr. [redacted] that a combination of can and ridge vents would be ideal. I was told to go off print since Mr. [redacted] was acting general contractor and owner we took orders from Mr. [redacted] Which had no prior experience at all. I informed Mr. [redacted] that there were no details about vents on print which he aquired from his son in law. I also informed Mr. [redacted] on the correct amount of vents wich should be put in and he said we could always do later and so we put some vents in because was winter and did not know wether to put can vents or if he wanted ridge vents and was told to put rest in later after [redacted] and his son in law figured out what they were doing. As far as the pipe boots I again told Mr. [redacted] the very poor grade and that was what THE PLUMBERS SUPPLIED FOR PIPE BOOTS , NOT C.H. CONSTRUCTION. I also have very many text messages and emails to support everything that have stated and my lawyer also has copies and e-mails etc. to support that C.H. Construction was not at fault. Furthermore Mr. [redacted] has an outstanding balance on many services not paid so far such as metal roof, metal work etc. I am very disappointed that has came to this because have worked with these people in past and all was well. the nail pops that [redacted] is talking about are not nail pops but exsposed nail on last cap which have to do, and are sealed with geocel as are suppose to be. And the price for vents he is claiming is not what at all would normally cost since I would have charged him a small fraction of what he is claiming since the vents cost $12 a piece. Feel free to contact me at (XXX) XXX-XXXX
Also did alot of work just to help them out since they were over their head in alot of areas also documented.
Thank you C.H. Construction / Per [redacted]....
Initial Consumer Rebuttal /* (3000, 8, 2016/10/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I hired a so called professional roofer to install a roof to code. Code states that 1/300th of the roof should be vent area in order to vent properly and is required to not have the manufacturer shingle warranty voided due to a so called professional roofer not following code or even worse, not knowing what code is! I paid for the material he ordered so he must not be knowledgeable of how to calculate the number of roof vents necessary.Regarding the the boots, if he was knowledgeable that the boots where the wrong size he cold have told me that and I would have paid for proper boots as I paid for all the material he said was needed for the roof. Instead nothing was said...how unprofessional.I will be certified mailing him an invoice to reimburse me for the $3,437.00 I paid to have the roof/vents completed properly and according to code.I will let you know if he reimburses me. Jay [redacted]
Initial Business Response /* (1000, 5, 2016/10/03) */
On Monday, October 3, XXXX X:XX PM, [redacted] wrote:
C. H. Construction actually put bid on this roof before was built only the blueprint Mr. [redacted] provided , which I still have and the other many prints as changed many times....
Mr [redacted] also claims he paid for all materials which is not true. He paid for $2500.00 of approx. $14,000 materials for roof. And asked if he could so he could get airline miles which I hesitated but did as favor since he was traveling back and forth from Florida. Furthermore I asked Mr. [redacted] if he would rather have can vent or ridge vents . I told Mr. [redacted] that a combination of can and ridge vents would be ideal. I was told to go off print since Mr. [redacted] was acting general contractor and owner we took orders from Mr. [redacted] Which had no prior experience at all. I informed Mr. [redacted] that there were no details about vents on print which he aquired from his son in law. I also informed Mr. [redacted] on the correct amount of vents wich should be put in and he said we could always do later and so we put some vents in because was winter and did not know wether to put can vents or if he wanted ridge vents and was told to put rest in later after [redacted] and his son in law figured out what they were doing. As far as the pipe boots I again told Mr. [redacted] the very poor grade and that was what THE PLUMBERS SUPPLIED FOR PIPE BOOTS , NOT C.H. CONSTRUCTION. I also have very many text messages and emails to support everything that have stated and my lawyer also has copies and e-mails etc. to support that C.H. Construction was not at fault. Furthermore Mr. [redacted] has an outstanding balance on many services not paid so far such as metal roof, metal work etc. I am very disappointed that has came to this because have worked with these people in past and all was well. the nail pops that [redacted] is talking about are not nail pops but exsposed nail on last cap which have to do, and are sealed with geocel as are suppose to be. And the price for vents he is claiming is not what at all would normally cost since I would have charged him a small fraction of what he is claiming since the vents cost $12 a piece. Feel free to contact me at (XXX) XXX-XXXX
Also did alot of work just to help them out since they were over their head in alot of areas also documented.
Thank you C.H. Construction / Per [redacted]....
Initial Consumer Rebuttal /* (3000, 8, 2016/10/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I hired a so called professional roofer to install a roof to code. Code states that 1/300th of the roof should be vent area in order to vent properly and is required to not have the manufacturer shingle warranty voided due to a so called professional roofer not following code or even worse, not knowing what code is! I paid for the material he ordered so he must not be knowledgeable of how to calculate the number of roof vents necessary.Regarding the the boots, if he was knowledgeable that the boots where the wrong size he cold have told me that and I would have paid for proper boots as I paid for all the material he said was needed for the roof. Instead nothing was said...how unprofessional.I will be certified mailing him an invoice to reimburse me for the $3,437.00 I paid to have the roof/vents completed properly and according to code.I will let you know if he reimburses me. Jay [redacted]