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Mile One Collision Works

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Reviews Mile One Collision Works

Mile One Collision Works Reviews (3)

I brought my Audi Qfor body work first on bumper then on right door, I am still trying to remove over spray from the rear windshieldThe customer service was very poor, the manager refused to remove the overspray from the right door also.He was very disrespectful and walked away when I attempted to communicate with him, they damaged the leather on the interior door and other door componentsKeep away very poor workmanship and very disrespectful customer service, especially to women!!! I am still very unhappy when I look at the damage the caused to my vehicle

+1

Review: I drove my car to MileOne Collision Center for a minor repair. When I finally was called to say that the work was completed after a two month period of time I also was informed that my car would not start. My car was running perfect when I deleivered it in the care of MileOne Collision Center as a professional business MileOne should take full resposibility for the consumer/customer's terrible inconvenience. I eneded paying towing off the lot and over $2,000 in repairs and tranportation cost. My car stayed in the shop for another 4 months.Desired Settlement: I desire MileOne to fully compensate me as the consumer/customer for neglect of timely and proper repairs, and for the time and monetary lost due to their neglect . My desired refund-check amount is 3,000.

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Review: In October of 2012 a deer struck my car causing damage on the drivers side of the car. I took the vehicle to the mercedes benz dealer in silver spring ([redacted], Maryland [redacted]). I did not realize it at the time, but they actually do not repair bodywork on mercedes benz cars at that location, rather they send the repairs to mile one collision works in [redacted]. They took about 6 weeks to repair the door and dents in the car. Once they returned the car to me (on a dark day in the rain), I noticed that the door was off track, the door would not shut properly, the paint was uneven, dirt "nibs" existed in the paint, stains from where the tape was applied on the hood of the car were visible, the window leaked (the car is a convertable) and I later discovered that there was a terrible whistling sound that could be heard at highway speed. They acknowledged the issues and scheduled to have the car fixed a couple of weeks later. At the time of the attempt to repairs these issues they did resolve the stains from the tape and the door was better aligned. However, I they did not resolve that the door would not shut properly, dirt "nibs" existed in the paint, the window still leaked and the whistling sound could still be heard at highway speed. They scheduled the car to be looked at again after 4 weeks and took the car for 3 days but did not resolve the issues. They again had me schedule a time for them to look at the car and did resolve the tape stains on the hood of the car. The district manager made an attempt to contact me durring the third repair attemp but has not followed-up in any way. I have since attempted to schedule a 4 repair time (and have also noticed that the front and rear windows are not aligned - this can only be discovered once the top of the car has been put down), but cannot get a response from emails to service manager.Desired Settlement: Resolve the acknowledged issues of that the door would not shut properly, dirt "nibs" existed in the paint, the window seal still leaks, the windows are not aligned properly and the whistling sound could still be heard at highway speed

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Description: Auto Body Repair & Painting

Address: 11408 Old Baltimore Pike, Beltsville, Maryland, United States, 20705

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