Miles Kimmball

We have resolved this issue with the customer.  One of the refunds was not issued correctly and we have issued the refund today.  Customer should receive their refund in 3-4 business days.  I have contacted the customer with this information.

[A default letter is provided here which...

indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Keith [redacted]