Milestone Fence, LLC

Initial Business Response / [redacted] (1000, 5, 2017/12/18) */ Contact Name and Title: [redacted] J [redacted] Contact Phone: XXXXXXXXXX Contact Email: ***@milestonefence.com After reading the complaint by Mr [redacted] I am aware of these issues and have since removed the Foreman from our company due to thew issues on this jobMy only issue with the completion of issues on this job is that Joe had told Mr [redacted] that we would like to get another company out to inspect the septic prior to using ASAP as anyone would agree $for an inspection and a plastic lid is outrageous on the septic companies partConsidering that Mr [redacted] already paid this cost we could not send out another company to inspect the septic tank That being said it is not our policy to not communicate with our customers and we have implemented new procedures to correct this going forwardWe will credit the remaining balance of the job and not collect any further Money from Mr [redacted] for his troublethank you Initial Consumer Rebuttal / [redacted] (2000, 7, 2017/12/21) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2017/12/18) */
Contact Name and Title: [redacted] J [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@milestonefence.com
After reading the complaint by Mr. [redacted] I am aware of these issues and have since removed the Foreman from our company due to...

thew issues on this job. My only issue with the completion of issues on this job is that Joe had told Mr. [redacted] that we would like to get another company out to inspect the septic prior to using ASAP as anyone would agree $1900 for an inspection and a plastic lid is outrageous on the septic companies part. Considering that Mr. [redacted] already paid this cost we could not send out another company to inspect the septic tank . That being said it is not our policy to not communicate with our customers and we have implemented new procedures to correct this going forward. We will credit the remaining balance of the job and not collect any further Money from Mr. [redacted] for his trouble. thank you
Initial Consumer Rebuttal /* (2000, 7, 2017/12/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)