Milestone Kitchen & Bath

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I e-mailed my complaint on January **, 2015, but the cabinets started falling apart months before that, I just didn't have the time to call and complain about itMy wife and I were also told that the workmanship was good for a 1-year warrantyI'm not sure about the cabinet themselves but the assembly was supposed to be done thoroughlyWe tried troubleshooting the problem over the phone and emailKatie wondered if it was the cabinets' frames expanding due to the heat in our home since it was winter and to wait for the summer to see if it goes back to its original formI argued it wouldn't since it's also hot in the summerWe though of everything, but none of her suspicions proved trueShe also asked if we placed heavy things in the cabinet, which we didn'tWhen I inspected closely, the cabinets were literally assembled with a nailgunThere were no glue used in any of the cabinets which was why they started to spread apartKatie admitted that it shouldn't have been assembled like thatAs for the cabinet doors, I have no wishes to contact the manufacturerRight now, I just want the cabinet to hold up and not fall and destroy everything else in the kitchen including what's inside the cabinetsOtherwise, we just threw money away for cabinets that lasted less that months
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I e-mailed my complaint on January **, 2015, but the cabinets started falling apart months before that, I just didn't have the time to call and complain about itMy wife and I were also told that the workmanship was good for a 1-year warrantyI'm not sure about the cabinet themselves but the assembly was supposed to be done thoroughlyWe tried troubleshooting the problem over the phone and emailKatie wondered if it was the cabinets' frames expanding due to the heat in our home since it was winter and to wait for the summer to see if it goes back to its original formI argued it wouldn't since it's also hot in the summerWe though of everything, but none of her suspicions proved trueShe also asked if we placed heavy things in the cabinet, which we didn'tWhen I inspected closely, the cabinets were literally assembled with a nailgunThere were no glue used in any of the cabinets which was why they started to spread apartKatie admitted that it shouldn't have been assembled like thatAs for the cabinet doors, I have no wishes to contact the manufacturerRight now, I just want the cabinet to hold up and not fall and destroy everything else in the kitchen including what's inside the cabinetsOtherwise, we just threw money away for cabinets that lasted less that months
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

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*** *** *** *** *** *** ** *** ** *** *** ** *** *** Complaint ID * ***Company Name * Milestone Kitchen & BathContact First
Name * ***Contact Last Name * ***Title * SalespersonContact Phone Number * ###-###-####Contact Email Address * ***Complaint Information (Please provide a brief and factual response to the complaint that you received.)Your initial response and your final response to the complaint will be made public in the Revdex.com Business Review for your business on www.newyork.Revdex.com.orgPlease be careful to make statements that are correct and not likely to create liability for you when they are published. *The cabinets they bought has no warranty.The customer send me the pictures of defective for the cabinets doors via email on 1/**/15.On the mail that we got, Complaint Background:Problem Occurred:7/*/and Talked to Company:8/**/The date was not matched the first time(1/**/15) they emailed me about the defective doors. About the doors and cabinets started falling apart,if there is a issue it should happen within one month,not like one year after and complaining about the doors and cabinets started falling apartThere will be a lot reasons to make that happen.The most important thing is the manufacturer of that cabinets has no warranty.Sincerely

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>Complaint ID [redacted]Company Name * Milestone Kitchen & BathContact First Name [redacted]Contact Last Name [redacted]Title * SalespersonContact Phone Number * ###-###-####Contact Email Address [redacted]Complaint Information (Please provide a brief and factual response to the complaint that you received.)Your initial response and your final response to the complaint will be made public in the Revdex.com Business Review for your business on www.newyork.Revdex.com.org. Please be careful to make statements that are correct and not likely to create liability for you when they are published. *The cabinets they bought has no warranty.The customer send me the pictures of defective for the cabinets doors via email on 1/**/15.On the mail that we got, Complaint Background:Problem Occurred:7/*/14 and Talked to Company:8/**/14. The date was not matched the first time(1/**/15) they emailed me about the defective doors. About the doors and cabinets started falling apart,if there is a issue it should happen within one month,not like one year after and complaining about the doors and cabinets started falling apart. There will be a lot reasons to make that happen.The most important thing is the manufacturer of that cabinets has no warranty.Sincerely

At this time, I have been contacted directly by Milestone Kitchen & Bath regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 I'm waiting for them to replace the damaged doors. They came by my house to look at the problems.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]