In response to complaint # [redacted] , our office granted the request by our patient's parent to write off the balance on the account in the amount of $There was never a plan to report the account in any way to a credit bureauSince this was the Desired Outcome/Settlement regarding the complaint, we hope that we have met the parent's request
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me If you would relay this to the dentist, all that I ask is that they ACTUALLY verify coverage BEFORE services are renderedThis should NOT be my responsibilityMy dentist verifies EVERYTHING before I come in each year Regards, [redacted]
In response to complaint # [redacted] , our office granted the request by our patient's parent to write off the balance on the account in the amount of $There was never a plan to report the account in any way to a credit bureauSince this was the Desired Outcome/Settlement regarding the complaint, we hope that we have met the parent's request
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me If you would relay this to the dentist, all that I ask is that they ACTUALLY verify coverage BEFORE services are renderedThis should NOT be my responsibilityMy dentist verifies EVERYTHING before I come in each year Regards, [redacted]