Here's a great story of WHY NOT TO DO BUSINESS with Advanced Energy Concepts:
I call to schedule a service/cleaning of my furnace in September. They tell me "we are scheduling into late October." Fine I say, no worries October 27th it is!
I use a personal day at work so I can be home "between 9-12".
Fast forward to yesterday, they leave me a message around late afternoon stating they need to reschedule due to emergency calls of other customers. I call them back this morning explaining that I really need someone to come and honor their appointment due to the fact I used personal time at work to be home, AND I have been waiting 5 weeks for this appt as it is.
Their answer in a nutshell was "there is nothing we can do, we have emergency calls of customers and can reschedule you."
"Ok fine, when is your next available appointment?
"Early December"
[redacted] Already got another company coming......
Thanks for nothing.
https://www.facebook.com/Advanced-Energy-Concepts-27775030.../
Here's a great story of WHY NOT TO DO BUSINESS with Advanced Energy Concepts:
I call to schedule a service/cleaning of my furnace in September. They tell me "we are scheduling into late October." Fine I say, no worries October 27th it is!
I use a personal day at work so I can be home "between 9-12".
Fast forward to yesterday, they leave me a message around late afternoon stating they need to reschedule due to emergency calls of other customers. I call them back this morning explaining that I really need someone to come and honor their appointment due to the fact I used personal time at work to be home, AND I have been waiting 5 weeks for this appt as it is.
Their answer in a nutshell was "there is nothing we can do, we have emergency calls of customers and can reschedule you."
"Ok fine, when is your next available appointment?
"Early December"
[redacted] Already got another company coming......
Thanks for nothing.
https://www.facebook.com/Advanced-Energy-Concepts-27775030.../