Milkies Lawn and Garden

Revdex.com Pittsburgh [redacted] 7/20/16Milkies Lawn and Garden Service Inc [redacted] , PaGeorge M***, PresidentI don't believe there is any foundation to Ms [redacted] complaintShe is complaining about weeds in the perennial beds at their property here in [redacted] We performed services on May 24, that included trimming plants and weeding the bedsThat is weeks prior to her complaintWe cannot in the peak of the growing season (weeds as well as perennials) prevent new weeds from germinating.Ms [redacted] did call on the 14th a Thursday and again on the 15th at around 7pm (according to our caller ID) and then on July 16th when she called, she was very abrupt in demanding that she wanted a refund of all services rendered in May of 2016, including mowings and fertilization of the lawn in addition to the trim/weed service that she was billed for.I disagree with her logic that weeks later we should be responsible for the new weeds that germinated in her bedsIn regards to the lawn it had been without treatment or weed control for what appears to be a long time (years)We just applied the first application (maybe ever) on 5/and a repeat visit on 6/It can take up to a year and a half to rid of some of the stubborn perennial weeds like ground violets and ivy.I have attached items:My email response on the 16th to Ms [redacted] phone callCopy of the billing history for May pictures showing the density of her perennial plantings referred toYou cannot spray for weeds in those beds, simply pull what's there when there.SincerelyGeorge M [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Please see MrM***'s letter dated 7/20/where he admits that weeding services were first completed on 5/6/2016.? Milkie's has been servicing the property since and has charged for weed services several times in the past including for spring cleaning.? I found cigarette butts that were thrown on the property by Milkie's workers as evidenced by the tenants of the property.? A littering fine in the state of Pennsylvania is $for the first offense and $300-$for subsequent offenses.? In addition, the steps at the property (see photos above) had to be replaced due to a weed the size of a small tree growing between the upper and lower step.? This cost $2500.? Please return the $for the services that were not rendered.? Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Please see MrM***'s letter dated 7/20/where he admits that weeding services were first completed on 5/6/ Milkie's has been servicing the property since and has charged for weed services several times in the past including for spring cleaning I found cigarette butts that were thrown on the property by Milkie's workers as evidenced by the tenants of the property A littering fine in the state of Pennsylvania is $for the first offense and $300-$for subsequent offenses In addition, the steps at the property (see photos above) had to be replaced due to a weed the size of a small tree growing between the upper and lower step This cost $ Please return the $for the services that were not rendered Regards, [redacted]

Revdex.com Pittsburgh*** ***7/27/Compliant ID ***Miikies Lawn and Garden Service Inc*** *** ***, Pa.George M***, PresidentThe client seems to be believe that once weeded, a property shall remain weed free for an infinite timeWeeds are an annual and may germinate anytime through-out the active growing seasonIn *** the growing season is April through October, furthermore, pulling and treating for weeds in the planting beds is not the same as putting weed control on the lawn.Not sure how the services rendered in and are related to the service this May, other than that they all included weed control in the planting beds at the same propertyBut each visit requested by the client was a year or so apart.My remarks in my letter of 7/20/'it may take up to a year to get rid of weeds' was in reference to the lawn proper not bedsWe had never been asked to treat the lawn for weeds or to fertilize the lawn prior to this May, There is no way can we stop weeds from germinating in their perennial bedsIf she wants weed free beds, she will have to increase the planting bed care visits to properly service themThe lawn also should be on a times per season schedule.Her request to refund $is unjustifiedShe wants refund of Mowings - $and Lawn Fertilization/weed control $and bed/plantings service on May $which included trimming too(tax is included in each item total) The only thing they have in common is we did them.Cigarettes: I don't know who may have used her property as an ashtrayStrange I didn't hear anything about the cigarettes before thisThe neighbor keeps a pretty close eye on thingsIs there a time that the neighbor saw this happen? We have been there on occasions In the May-July periodIf my people did litterthen they should be subject to fines as well as discipline from me and I will take appropriate actions with my employees if it is one of mineNot sure how to determine that now.Steps: She states the step was replaced in April I'm not sure how we could be responsible for thatCan a 3' weed do that damage? If it was a weed, not a tree, could It germinate and do that damage in such a short period within the grow season?I have been the owner, manager of Milkie's since it opened it in There may have been or Revdex.com complaints over those yearsFrivolous complaints or unwarranted demands are not rewarded hereThis is an issue of who is right and who is wrong, I believe I am rightIn the years In business I have done anything needed to correct errors or omissions on our part, but not unjustified complaints.Sincerely George M***

Revdex.com Pittsburgh*** ***7/27/Compliant ID ***Miikies Lawn and Garden Service Inc*** *** ***, Pa.George M***, PresidentThe client seems to be believe that once weeded, a property shall remain weed free for an infinite timeWeeds are an annual and may germinate anytime through-out the active growing seasonIn *** the growing season is April through October, furthermore, pulling and treating for weeds in the planting beds is not the same as putting weed control on the lawn.Not sure how the services rendered in and are related to the service this May, other than that they all included weed control in the planting beds at the same propertyBut each visit requested by the client was a year or so apart.My remarks in my letter of 7/20/'it may take up to a year to get rid of weeds' was in reference to the lawn proper not bedsWe had never been asked to treat the lawn for weeds or to fertilize the lawn prior to this May, There is no way can we stop weeds from germinating in their perennial bedsIf she wants weed free beds, she will have to increase the planting bed care visits to properly service themThe lawn also should be on a times per season schedule.Her request to refund $is unjustifiedShe wants refund of Mowings - $and Lawn Fertilization/weed control $and bed/plantings service on May $which included trimming too(tax is included in each item total) The only thing they have in common is we did them.Cigarettes: I don't know who may have used her property as an ashtrayStrange I didn't hear anything about the cigarettes before thisThe neighbor keeps a pretty close eye on thingsIs there a time that the neighbor saw this happen? We have been there on occasions In the May-July periodIf my people did litterthen they should be subject to fines as well as discipline from me and I will take appropriate actions with my employees if it is one of mineNot sure how to determine that now.Steps: She states the step was replaced in April I'm not sure how we could be responsible for thatCan a 3' weed do that damage? If it was a weed, not a tree, could It germinate and do that damage in such a short period within the grow season?I have been the owner, manager of Milkie's since it opened it in There may have been or Revdex.com complaints over those yearsFrivolous complaints or unwarranted demands are not rewarded hereThis is an issue of who is right and who is wrong, I believe I am rightIn the years In business I have done anything needed to correct errors or omissions on our part, but not unjustified complaints.Sincerely George M***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.Please see MrM***'s letter dated 7/20/where he admits that weeding services were first completed on 5/6/2016.? Milkie's has been servicing the property since and has charged for weed services several times in the past including for spring cleaning.? I found cigarette butts that were thrown on the property by Milkie's workers as evidenced by the tenants of the property.? A littering fine in the state of Pennsylvania is $for the first offense and $300-$for subsequent offenses.? In addition, the steps at the property (see photos above) had to be replaced due to a weed the size of a small tree growing between the upper and lower step.? This cost $2500.? Please return the $for the services that were not rendered.?
Regards,
*** ***

Revdex.com Pittsburgh*** ***7/20/16Milkies Lawn and Garden Service Inc*** *** ***, PaGeorge M***, PresidentI don't believe there is any foundation to Ms*** complaintShe is complaining about weeds in the perennial beds at their property here in ***We performed
services on May 24, that included trimming plants and weeding the bedsThat is weeks prior to her complaintWe cannot in the peak of the growing season (weeds as well as perennials) prevent new weeds from germinating.Ms*** did call on the 14th a Thursday and again on the 15th at around 7pm (according to our caller ID) and then on July 16th when she called, she was very abrupt in demanding that she wanted a refund of all services rendered in May of 2016, including mowings and fertilization of the lawn in addition to the trim/weed service that she was billed for.I disagree with her logic that weeks later we should be responsible for the new weeds that germinated in her bedsIn regards to the lawn it had been without treatment or weed control for what appears to be a long time (years)We just applied the first application (maybe ever) on 5/and a repeat visit on 6/It can take up to a year and a half to rid of some of the stubborn perennial weeds like ground violets and ivy.I have attached items:My email response on the 16th to Ms*** phone callCopy of the billing history for May pictures showing the density of her perennial plantings referred toYou cannot spray for weeds in those beds, simply pull what's there when there.SincerelyGeorge M***

Revdex.com Pittsburgh[redacted]7/20/16Milkies Lawn and Garden Service Inc[redacted], PaGeorge M[redacted], PresidentI don't believe there is any foundation to Ms. [redacted] complaint. She is complaining about weeds in the perennial beds at their property here in [redacted]. We performed...

services on May 24, 2016 that included trimming plants and weeding the beds. That is 7 weeks prior to her complaint. We cannot in the peak of the growing season (weeds as well as perennials) prevent new weeds from germinating.Ms. [redacted] did call on the 14th a Thursday and again on the 15th at around 7pm (according to our caller ID) and then on July 16th when she called, she was very abrupt in demanding that she wanted a refund of all services rendered in May of 2016, including 3 mowings and 1 fertilization of the lawn in addition to the trim/weed service that she was billed for.I disagree with her logic that 7 weeks later we should be responsible for the new weeds that germinated in her beds. In regards to the lawn it had been without treatment or weed control for what appears to be a long time (years). We just applied the first application (maybe ever) on 5/6 and a repeat visit on 6/10. It can take up to a year and a half to rid of some of the stubborn perennial weeds like ground violets and ivy.I have attached 5 items:My email response on the 16th to Ms. [redacted] phone callCopy of the billing history for May 20163 pictures showing the density of her perennial plantings referred to. You cannot spray for weeds in those beds, simply pull what's there when there.SincerelyGeorge M[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Please see Mr. M[redacted]'s letter dated 7/20/2016 where he admits that weeding services were first completed on 5/6/2016.  Milkie's has been servicing the property since 2013 and has charged for weed services several times in the past including for spring cleaning.  I found cigarette butts that were thrown on the property by Milkie's workers as evidenced by the tenants of the property.  A littering fine in the state of Pennsylvania is $300 for the first offense and $300-$1000 for subsequent offenses.  In addition, the steps at the property (see photos above) had to be replaced due to a weed the size of a small tree growing between the upper and lower step.  This cost $2500.  Please return the $358.63 for the services that were not rendered. 
Regards,
[redacted]

Review: Milkie's was the lawn service company that I had for a property that I own in [redacted], PA. I paid for mowing, weeding, and fertilizing. I received a bill in June 2016 for $358.63 for the above services. I visited the property on 7/14/16 and discovered weeds that were three feet high. I took photos and called Milkie's to determine why there were so many weeds. I did not receive a call back, so I called them on 7/16/16 and George M[redacted] got on the phone after I respectfully requested my money back for the weeding. Mr. M[redacted] was very irate and said "Well...that's not going to happen." He swore at me, so I hung up on him. He called me back and was yelling so I placed him on speaker phone. My husband heard his disparaging remarks and got on the phone. He was very upset after Mr. M[redacted] swore and he swore back at him. My husband requested pictures via email of the completed work. Milkie's did not provide any. I have photos that prove that there is no way that any weeding was done in the timeframe that I was charged for this service (please see attached). In addition, the customer service of this company is horrendous! Who calls a customer back to harass them? I have more photos than the one that was uploaded, but with weeds that are 3 feet high, this shows that there was no application or service done at the time in May. Thank you.Desired Settlement: I would like my $358.63 returned that was paid for the May weeding and fertilizing and no longer want this company servicing the property.

Business

Response:

Revdex.com Pittsburgh[redacted]7/20/16Milkies Lawn and Garden Service Inc[redacted], PaGeorge M[redacted], PresidentI don't believe there is any foundation to Ms. [redacted] complaint. She is complaining about weeds in the perennial beds at their property here in [redacted]. We performed services on May 24, 2016 that included trimming plants and weeding the beds. That is 7 weeks prior to her complaint. We cannot in the peak of the growing season (weeds as well as perennials) prevent new weeds from germinating.Ms. [redacted] did call on the 14th a Thursday and again on the 15th at around 7pm (according to our caller ID) and then on July 16th when she called, she was very abrupt in demanding that she wanted a refund of all services rendered in May of 2016, including 3 mowings and 1 fertilization of the lawn in addition to the trim/weed service that she was billed for.I disagree with her logic that 7 weeks later we should be responsible for the new weeds that germinated in her beds. In regards to the lawn it had been without treatment or weed control for what appears to be a long time (years). We just applied the first application (maybe ever) on 5/6 and a repeat visit on 6/10. It can take up to a year and a half to rid of some of the stubborn perennial weeds like ground violets and ivy.I have attached 5 items:My email response on the 16th to Ms. [redacted] phone callCopy of the billing history for May 20163 pictures showing the density of her perennial plantings referred to. You cannot spray for weeds in those beds, simply pull what's there when there.SincerelyGeorge M[redacted]