Millennia

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined the response would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, J [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below.Ray Skillman sent you a response to my complaint that contains multiple inconsistences, and one totally fabricated commentI would like to clarify and address the facts as they actually happened.MrB [redacted] would like you to believe he is refunding and amount in an effort to resolve my dispute, that is not the case, the refund he is speaking about is a totally separate issue from being lied to by the Ray Skillman salesman about the history of my vehicle½ years ago we requested that the extended warranty be cancelled on our van, at that time I spoke to the Ray Skillman finance manager over the phone and also sent by registered mail, notification of cancellation of that policySince Ray Skillman neglected to actually cancel that warranty per my request at that time, I have been paying both the warranty premium and interest on that amountMrB [redacted] is only refunding the money I paid for this policy plus interest nothing moreThe only correlation between my complaint and this refund is that it will reduce my payoffI am not sure that Ray Skillman actually paid any of this amount as it is more likely that it was credited by the company that issued the warrantyThis is still pending as of this date the loan holder GM Financial has yet to receive anythingMrB [redacted] has included this $in the amount he is offering in their settlement in an effort to make the offer look more generous, again this is already my money and is only being refunded from the cancellation of the warranty.At no time during any of our phone, email or written correspondence has there been any discussion of me trying to trade my vehicle in and being offered $2000, that is and outrageous ridiculous statementOn my first contact with MrChad Anderson on February 17, we discussed my receiving the information from the Autocheck report, MrAnderson offered to make me a deal on a new vehicle to compensate us for the problem with the Kia vanI discussed with MrAnderson that I had already purchased a new vehicle outright and was attempting to sell the van myself when I discovered the history of our vanDuring this discussion I commented that the value of my van was worth substantially less and neither a dealer nor private buyer would be willing to offer more than $5000-$for it based on the autocheck report informationMrAnderson disputed my assumption, stating that dealers do not base pricing on these reports, however later in the conversation MrAnderson offered to purchase our van stating he would not pay more than dealer wholesale of about $In an article published by Carfax referring to the insurance term diminished value dated 10/2014, it is typical that a car with an accident report has a 10-30% less value, this is true even in minor damageAdditionally a vehicle being branded as a fleet vehicle would negatively affect the value of a vehicle according to the NADA guide.Based on doing business with what I thought was a reputable business I did not ask for the Autocheck report, however I ask a direct question about the vehicle history to the salesmanI guess if MrB [redacted] wants to contend it was available on the website when I viewed the sales ad, we should look into the fact that the vehicle I was looking at and called about was not the vehicle that I was shown when I arrived at the dealership, so that report was of no use anywayIf MrB [redacted] wants to insist it is my fault for not asking for a report then perhaps the Revdex.com needs to investigate a sales tactic of bait and switch by this dealership.The number that MrB [redacted] is using for his calculations are incorrect; the window sticker sales price on this van was $17,000, Ray Skillman convinced themselves that they were being very generous by discounting the price by $the actual final sale price was $16,Based on the Autocheck report and previous history of this van, I over paid somewhere between $2000-$for this purchase, this does not include being over charged for interest and sales taxContrary to MrB***’s statement to you in his reply, he has never offered $9800, his one and only offer which I can verify through his email was for $plus $extra if I agreed to settle before April 30thMrB [redacted] likes to use the “Good Faith” term to justify offering less than the amount we requested to settle this disputeWe did not request that Ray Skillman do an appraisal as to the value of our vehicle, we stated what it would take to resolve the situation that was fair and reasonableThe Ray Skillman dealership sold this vehicle under pretense in excess of its true value based on its historyHad the Ray Skillman dealership originally sold this van in “Good Faith” instead of deceiving, lying, and misleading us there would be no dispute because we would have never purchased this van in the first place! Regards, [redacted] ***