Millennium Mechanical

I faxed my response to [redacted] on 7-23- I replied with a rejection of the business offerWhen I finished typing my response it said there was an error and didn't save anything I typed so I faxed it**On 7/23/I replied with a rejection of the business offerWhen I finished typing my response it said there was an error and it didn't save anything I typed so am faxing my response.Robin [redacted] (Mlllenlum Mechanical) has had a pattern of covering for his son's unprofessional behavior in this matter by making accusations and trying to place blame elsewhere to cover up for the son's mistakes.Robin's son was not badgered he was simply asked a few questions'lThe coil did not fit so the son had to unease it I asked to have the uncased coil reinsulated so it would not sweatThe son did not think it was necassary(The coil was insulated before it was uncased)I asked to check the linesets after they where brazed for leaksThe son said there "'(as no way to test themWhen the AC unit was being tested the compressor did not come on(It acted ldentical to my old AC unit)·I mentioned that maybe a new unit was not neededThe son became hostile, spoke rudely, threw the furnace filter, was pushing and shoving things and accused me of questining his abilitiesThe son's unprofessional behavior was brought to Robin's attentionRobin's reply was: "I have heard the same thing from other customersHe assured me his son would not be backRobin would finish the job.To correct the inaccurate statements made by Robin:There was never a problem with my furnacethere was and Issue with the fanI was never told not to install the control board(When I texted Robin that I had installed the board he texted back Good job)I never had a friend or anybody work on the AC unit.When I paid Robin in full $2600, from this point he was to busy with other jobs to returnI asked if he would like me to get someone else to come and fix the fan issue because he was so busyHe responded with a text attack ( I have all text messages) I had my furnace serviceman who I have had for years come and fix the fanThe problem was not with the control board Robin keeps emphasizing onThere was a bad transformer My furnace serviceman asked if the linesets where flushedI told him No I was present throughtout the whole AC Installation I was asked if Millenium Mechanical ran the AC unitI said yes My serviceman said he was not going to check or do anything with the AC unit He advised me to contact Millenium Mechanical and asked about the linesets being flushed and make them aware that not flushing the linesets caused damage to the compressor( a very smallamount of Rand R410a oils mixing causes damage) and because damage occured during Installation Millenium mechanical is responsible [redacted] will not warranty any part that was damage due to Improper lnstallation.(the failure to flush old linsets) Robin ignored the question times when asked if the linesets were flushedHis response was "the unit is up and running you have a year warranty and years on parts all this stuff is irrelevent it's running it's guaranteed in the labors convert" All the statements, accusing and blaming are all attempt by Mlllenium Mechanical to void warranties, duck and run so they don't have to take responsibility for their mistakes The text messages, pictures and video I have do not lie and will support this claim if needed

I have been advised not to comment on this complaint at this time due to legal process that is taking placeWe completely disagree with complaint and will repost our response after litigation is complete.This is a clear case of someone trying make someone look bad to make their not paying justified

Rebates and warrantees are well stated by and [redacted] *** and the manufacture of themselves again we do not want to be subjected to continued demands and expectations we do not feel we can live up to his standards which are far above anything we’ve ever seen