Miller-Bradford & Risberg, Inc.

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
P.SIf Mr*** was truly out of the office and on vacation, I appologizeBut next time let the receptionist know, because I was told he was there

text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255);">I authorized [redacted] to return the used grader to his nearest MBR Branch (Rockford) and he was refunded 100% of his money. There were no fees or restocking charges applied to this credit either.” 
 
“With regards to not returning his calls as detailed he is correct that I was late by a couple of days (3-4), in which I was out of the office traveling and on vacation.” 
 
“I don’t think we would be in business for 71 years if we didn’t deliver quality products and services, and this was the 1st time in the 20 years I have been an owner of MBR that we have ever had any interaction with the Revdex.com.”
 
Sincerely,
[redacted] - Executive V.P. Sales & Marketing