Miller Honda

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Everything stated in this matter was a lieThe service manager googled nys inspection and said cracks won't fail inspection*** never calledMatt did call and all he did was argueVery unprofessional and liedI reported this to NHTSAVery surprised they lied to cover it up. Regards, *** ***

As from our earlier conversation, John [redacted] ( the salesman that sold the vehicle) called Mr [redacted] and had him bring the car down for us to look at it. Mr [redacted] took the car to our Hyundai service department and the service department did not know anything about him coming and told him that he...

needed to buy two tires. Mr [redacted] was still waiting for Mr [redacted] to come in as he did not come to see him when he brought the car in. Matt [redacted] our used car manager called Mr [redacted] this morning to offer to put tires on his vehicle free of charge and Mr [redacted] told him that he had already purchased two tires, so Mr [redacted] told Mr [redacted] that if he would bring his receipt in that he would reimburse him for the price he paid to have the two tires replaced and Mr [redacted] refused and said he would rather let everyone know what kind of dealership we are.  Mr [redacted] said that the offer is still open for reimbursement. If you have any questions , please don’t hesitate to call or email me. Thank you.   Mike [redacted] Honda service manager