Please see attachmentIn response to the above referenced claim, please be advised of the following: Enclosed is a copy of our proposal dated 11/25/in the amount of $2,The project commenced 12/27/and completed 12/29/14.The scope of work was the
removal and replacement of aluminum gutter and downspout plus installation of six (6) replacement slateThe value of the slate portion of work is @ $= $108.00. *** *** complaint does not address any concern with the gutter or downspout work, which is 96% of the contract valueWe installed in excess of the six (6) specified replacement at no extra chargeWe have attempted on Several occasions to accommodate the customer and adjust the one (1) slate that she complains is crookedWe remain willing to return to adjust that slate with the agreement that she complete her final payment at that timeOr if she prefers, she can deduct $from the amount due. Unfortunately *** *** has been hostile towards our personnel, and at one point tore up her check and threw it in Eric's faceWe have made repeated attempts to amicably resolve the matter, and appreciate that the Revdex.com may help in that regardWe are not clear why she believes there is a structural problem with her home, nor was any Structural work included in our scopeThe slate repairs are a maintenance item on an aged slate roof, and we are not aware of any structural issues. Miller Roofing is a division of ** *** ***, which maintains an exemplary record in the community*** *** told our Project Manager, Eric, that if he wanted to get paid to sue herThat is not our style, we do not have dissatisfied customers, and hope you can facilitate a resolution.Sincerely,Patricia L*** Office Manager
Please see attachmentIn response to the above referenced claim, please be advised of the following: Enclosed is a copy of our proposal dated 11/25/in the amount of $2,The project commenced 12/27/and completed 12/29/14.The scope of work was the
removal and replacement of aluminum gutter and downspout plus installation of six (6) replacement slateThe value of the slate portion of work is @ $= $108.00. *** *** complaint does not address any concern with the gutter or downspout work, which is 96% of the contract valueWe installed in excess of the six (6) specified replacement at no extra chargeWe have attempted on Several occasions to accommodate the customer and adjust the one (1) slate that she complains is crookedWe remain willing to return to adjust that slate with the agreement that she complete her final payment at that timeOr if she prefers, she can deduct $from the amount due. Unfortunately *** *** has been hostile towards our personnel, and at one point tore up her check and threw it in Eric's faceWe have made repeated attempts to amicably resolve the matter, and appreciate that the Revdex.com may help in that regardWe are not clear why she believes there is a structural problem with her home, nor was any Structural work included in our scopeThe slate repairs are a maintenance item on an aged slate roof, and we are not aware of any structural issues. Miller Roofing is a division of ** *** ***, which maintains an exemplary record in the community*** *** told our Project Manager, Eric, that if he wanted to get paid to sue herThat is not our style, we do not have dissatisfied customers, and hope you can facilitate a resolution.Sincerely,Patricia L*** Office Manager