MillerCoors, LLC

Initial Business Response / [redacted] (1000, 5, 2015/10/16) */ Contact Name and Title: [redacted] Contact Email: [redacted] @millercoors.com This is being researched with our third party Rebate Center and [redacted] be processedCustomer satisfaction means a lot to us, so a reimbursement [redacted] be made for the rebate and time and efforts Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/17) */ (The consumer indicated he/she ACCEPTED the response from the business.)

March 19, Revdex.com Complaint ID [redacted] Patrick [redacted] Islip, NY Dear Revdex.com: Thank you for contacting Miller Coors Consumer Affairs In keeping with our process, we reviewed the case of Patrick [redacted] , complaint ID [redacted] We found a rebate was issued for $on March 3, The check numbers for the rebates was [redacted] and was sent to Patrick [redacted] , [redacted] ***, Islip, NY Our agent will contact Mr [redacted] to verify the receipt of the check and will confirm the transaction for our case file number [redacted] We thank you for bringing this matter to our attention Sincerely, Gwen [redacted] Miller Coors Consumer Affairs Department Tell us why here

Complaint: ***
I am rejecting this response because: My phone accepts calls. What is the telephone number, and who is the person assigned to the case so I can call and ask for this person who is assigned and knows the details? (I keep faxing documents in then they state 6-weeks to respond or not respond. If I talk to this person and they state to fax the documents (some of the Rebate Processor Team refuse to give a Fax Number and want me to re-mail the documents in a new envelop repaying the cent postage cutting deeply into the $rebate) and we will look at it sometime and it takes 6-weeks, how do I keep the Revdex.com Complaint opened for the 6-weeks so that if I do not hear from them I can continue the complaint. The MillerCoors respondent appears to be sending me back to the Rebate Processor Contractor who just doesn't care and continues in the many errors and carelessness in processing the rebates. The MillerCoors Respondent does not appear to want to oversee this problem and surely resolve this problem to it's end. The MillerCoors Respondent wants to pass me back to the 6-week delay/no response rebate contractor; If this takes place do I have to file another Revdex.com Complaint? Can the Revdex.com Complaint remain opened for the 6-weeks the rebate contractor requires?)
Patrick ***

Thank you for contacting usIn researching with our third-party rebate company, it does appear the consumer submitted a rebate that has yet to have been paid. The rebates do generally take several weeks for processing, but in good faith to our loyal customers, we went ahead and sent a check
from our consumer affairs area on May 25, 2016, which should have arrived in to business days. Hopeful consumer received it already

Mr***Please contact the number below so that the rebate agent can provide you with an understanding of the case and the information regarding the rebate check being sent to you. Nick ***

Initial Business Response /* (1000, 5, 2015/10/16) */
Contact Name and Title: [redacted]
Contact Email: [redacted]@millercoors.com
This is being researched with our third party Rebate Center and [redacted] be processed. Customer satisfaction means a lot to us, so...

a reimbursement [redacted] be made for the rebate and time and efforts.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)

March 19, 2018   Revdex.com Complaint ID [redacted] Patrick [redacted] Islip, NY 11751   Dear Revdex.com:   Thank you for contacting Miller Coors Consumer Affairs.   In keeping with our process, we reviewed the case of Patrick [redacted], complaint ID [redacted]. ...

We found a rebate was issued for $5.00 on March 3, 2018.  The check numbers for the rebates was [redacted] and was sent to Patrick [redacted], [redacted], Islip, NY 11751.   Our agent will contact Mr. [redacted] to verify the receipt of the check and will confirm the transaction for our case file number [redacted].   We thank you for bringing this matter to our attention.    Sincerely,     Gwen [redacted] Miller Coors Consumer Affairs Department Tell us why here...