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Millers Asphalt Paving

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Millers Asphalt Paving Reviews (6)

Miller Asphalt did not complete the work. They took a check and left after dark. I have called them several times.I hired Miller Asphalt to repair cracks in our driveway. The quote was for $1000.The repair crew started patching cracks. I found them spraying sealant (not requested nor quoted) while returning from the barn after feeding our livestock. I asked them if this was part of the quote. They said no, but it was required.I told them to stop. They called their boss, named [redacted] I agreed to pay them for the sealant after much dickering back and forth. The repair work became spotty after that time. There are cracks that are not filled. There are cracks that are partially filled.The spray sealant was not applied everywhere. There are places where it was not applied at all. You could still see calk marks I applied the day before to call attention to cracks.There are pictures of the problems on FLIKR. You can see them at https://www.flickr.com/photos/XXXXXXXXX@[redacted]s/XXXXXXXXXXXXXXXXX or by searching for [redacted] on FLICKR.COM.Please note that the patching was performed on 9/20/2015. I have called them at least once a week since then. I have spoken to a woman who promises to give [redacted] my message. [redacted] has never called back. This woman told me that someone would be out on October 10, but no one came. I have also left many messages on their answering machine.Desired SettlementI want the cracks patched as originally agreed.Business Response We already took care of this matter. He is all set.Consumer Response Please close the complaint against Miller's Asphalt Paving opened on Monday, October 19 by me. The company completed the work yesterday.Thanks for your help. Regards,[redacted]

WILL NOT HONOR PRICE.CLAIMS TO NEVER HAVE GIVEN QUOTE WHEN WE HAVE A COPY WITH HIS SIGNATURE ON IT.We contacted them for a quote for a repair and for replace an existing driveway in October of 2013. After meeting with the church board we decided to repair for now so we can in the future replace it. Contacted the company and they said the weather did not allow them to perform a quality job and recommended us to do it in the sprint or summer. Now we have scheduled the repair to be done on [redacted] He showed up and called me " what are we doing here" when I had already told her wife we only wanted to repair and not replace it. He said he would call me back and I am yet to hear back from him. called the office several times and his wife always said he or she would call me but they never did. Today I finally spoke with the owner and he said he will not honor the price as it is too cheap and he does not have the time to do it as he is booked for the year. Hanged up the phone on my face and didn't even try to help nor apologize for his mistake.Desired SettlementWe want them to provide us with the service agreed to at price given. To be done with quality and warranty as promised. Nothing else that we were not told we would get. Business Response Our Price we gave was for last season. We do not keep the same prices each season due to the cost of the material. Also this spicific job is for seal coating and crack filling, last year there was not as much grass growing through, now there are weeds 2ft high. This job would take alot more men and time then was factored into the price last season.We would be more then happy to give you a new price if this is what you want.

Miller Asphalt did not complete the work. They took a check and left after dark. I have called them several times.I hired Miller Asphalt to repair cracks in our driveway. The quote was for $1000.The repair crew started patching cracks. I found them spraying sealant (not requested nor quoted) while returning from the barn after feeding our livestock. I asked them if this was part of the quote. They said no, but it was required.I told them to stop. They called their boss, named [redacted] I agreed to pay them for the sealant after much dickering back and forth. The repair work became spotty after that time. There are cracks that are not filled. There are cracks that are partially filled.The spray sealant was not applied everywhere. There are places where it was not applied at all. You could still see calk marks I applied the day before to call attention to cracks.There are pictures of the problems on FLIKR. You can see them at https://www.flickr.com/photos/XXXXXXXXX@[redacted]s/XXXXXXXXXXXXXXXXX or by searching for [redacted] on FLICKR.COM.Please note that the patching was performed on 9/20/2015. I have called them at least once a week since then. I have spoken to a woman who promises to give [redacted] my message. [redacted] has never called back. This woman told me that someone would be out on October 10, but no one came. I have also left many messages on their answering machine.Desired SettlementI want the cracks patched as originally agreed.Business Response We already took care of this matter. He is all set.Consumer Response Please close the complaint against Miller's Asphalt Paving opened on Monday, October 19 by me. The company completed the work yesterday.Thanks for your help. Regards,[redacted]

WILL NOT HONOR PRICE.CLAIMS TO NEVER HAVE GIVEN QUOTE WHEN WE HAVE A COPY WITH HIS SIGNATURE ON IT.We contacted them for a quote for a repair and for replace an existing driveway in October of 2013. After meeting with the church board we decided to repair for now so we can in the future replace it. Contacted the company and they said the weather did not allow them to perform a quality job and recommended us to do it in the sprint or summer. Now we have scheduled the repair to be done on [redacted] He showed up and called me " what are we doing here" when I had already told her wife we only wanted to repair and not replace it. He said he would call me back and I am yet to hear back from him. called the office several times and his wife always said he or she would call me but they never did. Today I finally spoke with the owner and he said he will not honor the price as it is too cheap and he does not have the time to do it as he is booked for the year. Hanged up the phone on my face and didn't even try to help nor apologize for his mistake.Desired SettlementWe want them to provide us with the service agreed to at price given. To be done with quality and warranty as promised. Nothing else that we were not told we would get. Business Response Our Price we gave was for last season. We do not keep the same prices each season due to the cost of the material. Also this spicific job is for seal coating and crack filling, last year there was not as much grass growing through, now there are weeds 2ft high. This job would take alot more men and time then was factored into the price last season.We would be more then happy to give you a new price if this is what you want.

We hired Miller Asphalt Paving to repair a sinkhole in our driveway and then repave it with a warranty on the sinkhole. Miller's Paving quoted us $2,000 to dig up the drive, repair the sinkhole and repave it. That was the cost without a warranty. They said if we paid $2,800 they would warranty the drive and if the sinkhole returned they would take care of it. The sinkhole then returned with two months of their work and they refused to honor their warranty. We waited more than 16 months for them to come out (calls after calls after calls - each one we were told "We'll come out next week"). When they finally sent someone they intended to do a minor little patch which in no way would rectify the situation. Desired SettlementSince we have patiently waited for this company to do the right thing, and they have shown their unwillingness to do so, we would like a refund so that we can hire a reputable company to do the work that Miller promised to do. Business' Initial Response Contact Name and Title: 234739Contact Phone: [redacted]Contact Email: [redacted]We did this job 5 years ago. She has not called us for any complaint in the past 2 years or we would of went out to her. We worked about a mile from her house on the 9th we would of went out to her had she called and requested service.We gave them a price to do a recape for $2000 witch included 1 1/2'' of hot asphalt with no guarantee or to dig the old asphalt out install 4-6'' of graded base gravel 2'' base of hot asphalt then another 1 1/2'' top coat all compacted to a solid 3'' of asphalt and that came with a ONE year guarantee. So they did not pay extra $800 for a warranty they paid an extra $800 for way more material and work that was performed. Also we came out and fixed the sink hole 4 times and we told her that it was just going to keep sinking due to the gutter dripping in that spot. We are willing to come back out and refill the sink hole once again with no charge but it will sink again. Or the other option is to dig out that area and just install crushed stone. We will also do that no charge. When we give warranties there good for one year but most of the time we still go back out after that. We do quality work professionally and we do stand by our work.Consumer's Final Response (The consumer indicated he/she DID NOT accept the response from the business.)This company has proven that they are unethical and do not stand behind their word. I do not trust them to be back on our property as they have lied repeatedly, most recently in their responses to this claim. It is unfortunate that they refused to respond to all of our calls and letters to fix this starting two months after the initial work was done. We never asked for anything except for them to do the work that they promised, the work that we paid them for. Business' Final Response Our Company is willing to once again come out and repair the sink hole with asphalt, but like we said befor it will sink again. Or we can dig out the sink hole and install crush stone. Our Guarantee has run out 3 years ago, and we are still willing to fix it for free. We will not refund you because its been 4 years and our guareantee is only a year and its been over a year, but we are willing to fix the job. Please let us know so we can schedule you on the calendar. Thanks, [redacted]

We hired Miller Asphalt Paving to repair a sinkhole in our driveway and then repave it with a warranty on the sinkhole. Miller's Paving quoted us $2,000 to dig up the drive, repair the sinkhole and repave it. That was the cost without a warranty. They said if we paid $2,800 they would warranty the drive and if the sinkhole returned they would take care of it. The sinkhole then returned with two months of their work and they refused to honor their warranty. We waited more than 16 months for them to come out (calls after calls after calls - each one we were told "We'll come out next week"). When they finally sent someone they intended to do a minor little patch which in no way would rectify the situation. Desired SettlementSince we have patiently waited for this company to do the right thing, and they have shown their unwillingness to do so, we would like a refund so that we can hire a reputable company to do the work that Miller promised to do. Business' Initial Response Contact Name and Title: 234739Contact Phone: [redacted]Contact Email: [redacted]We did this job 5 years ago. She has not called us for any complaint in the past 2 years or we would of went out to her. We worked about a mile from her house on the 9th we would of went out to her had she called and requested service.We gave them a price to do a recape for $2000 witch included 1 1/2'' of hot asphalt with no guarantee or to dig the old asphalt out install 4-6'' of graded base gravel 2'' base of hot asphalt then another 1 1/2'' top coat all compacted to a solid 3'' of asphalt and that came with a ONE year guarantee. So they did not pay extra $800 for a warranty they paid an extra $800 for way more material and work that was performed. Also we came out and fixed the sink hole 4 times and we told her that it was just going to keep sinking due to the gutter dripping in that spot. We are willing to come back out and refill the sink hole once again with no charge but it will sink again. Or the other option is to dig out that area and just install crushed stone. We will also do that no charge. When we give warranties there good for one year but most of the time we still go back out after that. We do quality work professionally and we do stand by our work.Consumer's Final Response (The consumer indicated he/she DID NOT accept the response from the business.)This company has proven that they are unethical and do not stand behind their word. I do not trust them to be back on our property as they have lied repeatedly, most recently in their responses to this claim. It is unfortunate that they refused to respond to all of our calls and letters to fix this starting two months after the initial work was done. We never asked for anything except for them to do the work that they promised, the work that we paid them for. Business' Final Response Our Company is willing to once again come out and repair the sink hole with asphalt, but like we said befor it will sink again. Or we can dig out the sink hole and install crush stone. Our Guarantee has run out 3 years ago, and we are still willing to fix it for free. We will not refund you because its been 4 years and our guareantee is only a year and its been over a year, but we are willing to fix the job. Please let us know so we can schedule you on the calendar. Thanks, [redacted]

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Description: Paving Contractors, Seal Coating, Driveway Installation, Paving & Repair, Asphalt, Sealing - Pavement, Walkway Design

Address: 218 Summer St, Lunenburg, Massachusetts, United States, 01462-2337

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