Millers' Hope

Thank you for taking the time to speak with me today regarding the above matter.? As we discussed, we reviewed the above complaint and we have determined that we agree, in part, with the complainant's grievance.You will recall that I informed you that we give a budget to our advertisers and,
while we normally amend our internal systems to reflect the advertised sale prices of such vehicles so advertised, in this instance, our system was not updated by the time the complaintant visited our dealership to purchase the vehicle in question.? As a result, the complaintant was over charged by the sum of $3,(difference in the advertised price and the price as set out on the deal sheet), plus the tax on that amount.? Therefore, by our calculation, the complaintant is due the sum of $3,337.20, which is different from the amount that he is claiming.In light of the above, we would ask you inform the complaintant of this response and ask him to contact Jerry *** to arrange for payment of the above sum.? Jerry can be reached at? ***Thank you for your assistance in this matter.Best regards,Sincerely,Richard * *** **., Esq.Vice President and General Counsel