Mills Entertainment

Dear Revdex.com, In reference to complaint # [redacted] , I have replied numerous times to Mr [redacted] that this special event was never publicized as a “Meet and Greet” as he statesIt was advertised from the very beginning as a “Photo-Op” We were very careful to detail explicitly what the package included on TicketmasterThe language below was also emailed by the box office to all participants in the VIP group (including Mr [redacted] ) which again explained how the event was to proceed [redacted] Emailed Instructions: Mel Brooks: Back in the Saddle Again! is just days awayWe look forward to seeing you September 1st at Radio City Music HallA reminder that the screening of Blazing Saddles begins at 7:30pm followed by a conversation with the one and only Mel BrooksThe [redacted] will take place post-show Included in your VIP Package is a ticket to the event, an exclusive signed poster, and your photo with MelTo access the post show VIP area please head down quickly to the center first rows on the main floor of the venue once the show has endedWe’ll verify your VIP ticket and give you further instructions on where to goPlease note that a professional photographer will be taking the photos so please leave your personal cameras at home and note that selfies with your smart phones will not be allowedYour photo will be available to download at no charge starting September 6th thru a shareable linkThe VIP photos can be accessed and downloaded for free here: [redacted] We are now over weeks past the event and so far we have only received this one complaint We do not feel we advertised anything incorrectly but in fact were very clear on what the package included so we feel his request for a partial refund is unwarrantedBest,John John T [redacted] Mills Entertainment This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom they are addressedIf the reader of this e-mail is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any use dissemination, forwarding, printing or copying of this e-mail is strictly prohibited

Dear Revdex.com,   In reference to complaint #[redacted], I have replied numerous times to Mr. [redacted] that this special event was never publicized as a “Meet and Greet” as he states. It was advertised from the very beginning as a “Photo-Op”.   We were very careful to detail explicitly what...

the package included on Ticketmaster. The language below was also emailed by the box office to all participants in the VIP group (including Mr. [redacted]) which again explained how the event was to proceed.   [redacted] Emailed Instructions:   Mel Brooks: Back in the Saddle Again! is just days away. We look forward to seeing you September 1st at Radio City Music Hall. A reminder that the screening of Blazing Saddles begins at 7:30pm followed by a conversation with the one and only Mel Brooks. The [redacted] will take place post-show.  Included in your VIP Package is a ticket to the event, an exclusive signed poster, and your photo with Mel. To access the post show VIP area please head down quickly to the center first 5 rows on the main floor of the venue once the show has ended. We’ll verify your VIP ticket and give you further instructions on where to go. Please note that a professional photographer will be taking the photos so please leave your personal cameras at home and note that selfies with your smart phones will not be allowed. Your photo will be available to download at no charge starting September 6th thru a shareable link. The VIP photos can be accessed and downloaded for free here:  [redacted]We are now over 3 weeks past the event and so far we have only received this one complaint.  We do not feel we advertised anything incorrectly but in fact were very clear on what the package included so we feel his request for a partial refund is unwarranted. Best,John John T[redacted]Mills Entertainment  This e-mail and any files transmitted with it are intended solely for
the use of the individual or entity to whom they are addressed. If the
reader of this e-mail is not the intended recipient or the employee or
agent responsible for delivering the message
to the intended recipient, you are hereby notified that any use
dissemination, forwarding, printing or copying of this e-mail is
strictly prohibited.