Now that Mr [redacted] has provided the receipts as we had originally requested we can proceed with paying out his claim.We will pay him $37/ea for shirts for a total of $111.00.We will send a check to him at the address he provided.At this point we consider this matter closed.Thank you
The above referenced complaint was sent to my attention as I conducted the inspection for [redacted] The original complaint was sent to the franchise corporate offices in Ewing NJ.It is unfortunate that [redacted] has had to deal with some post inspection concerns as outlined in her complaintThe inspection however was performed according to NJ Standards of Practice for home inspectors which do require the inspector to perform mold inspectionsThe inspection process was thorough and complete as can be seen in the inspection report produced for [redacted] The contract for services and report also outline the scope limitations on the inspector and the process, such as obstructions and accessibilityThere were several limitations on this particular inspection that were known and identified.While we strive to identify all potential concerns to the buyer it is not always possible
Complaint: [redacted] I am rejecting this response because:The mold location was high up in the attic and was not obstructedAlso, it was due to poor insulation that the mold occurred, which was ranked as "satisfactory" by the InspectorWhat is disappointing was how I was treated after I reported this eventThe inspector came when the mold company and family friend was here and he actually said " oh there must have been boxes covering the area." I am notifying the Revdex.com purely to help other consumers because I felt the inspector didn't do a very good job and given that he has been in business a long time, would do something to make amends Regards, [redacted]
Now that Mr [redacted] has provided the receipts as we had originally requested we can proceed with paying out his claim.We will pay him $37/ea for shirts for a total of $111.00.We will send a check to him at the address he provided.At this point we consider this matter closed.Thank you
The above referenced complaint was sent to my attention as I conducted the inspection for [redacted] The original complaint was sent to the franchise corporate offices in Ewing NJ.It is unfortunate that [redacted] has had to deal with some post inspection concerns as outlined in her complaintThe inspection however was performed according to NJ Standards of Practice for home inspectors which do require the inspector to perform mold inspectionsThe inspection process was thorough and complete as can be seen in the inspection report produced for [redacted] The contract for services and report also outline the scope limitations on the inspector and the process, such as obstructions and accessibilityThere were several limitations on this particular inspection that were known and identified.While we strive to identify all potential concerns to the buyer it is not always possible
Complaint: [redacted] I am rejecting this response because:The mold location was high up in the attic and was not obstructedAlso, it was due to poor insulation that the mold occurred, which was ranked as "satisfactory" by the InspectorWhat is disappointing was how I was treated after I reported this eventThe inspector came when the mold company and family friend was here and he actually said " oh there must have been boxes covering the area." I am notifying the Revdex.com purely to help other consumers because I felt the inspector didn't do a very good job and given that he has been in business a long time, would do something to make amends Regards, [redacted]
We will be looking into the details of this complaint and get back to you as soon as we have additional informationWe were not aware of this situation