Millsap LLC

HiI just received the complaint letter nd would like extra time to reply.Thank You [redacted]

*** *** signed a year lease at our apartment complexShe fell behind on rent the 1st month she lived thereAfter we tried working with her to get her caught up by waiving late fees and letting her fall more than a month behind we were forced to file an eviction with our attorneyThe fact
she was there months and fell behind the first month shows we were working with her*** showed up to court and signed a consent judgement (which is public information) which had her balance she owed written by her signatureThere were people living in her unit up until the day the sheriff came to give us possession backShe never legally gave us possession of her apartment back even after numerous attempts to reach herWe later sent her a letter explaining what her deposit was used for per Missouri state lawThe deposit was applied to her rental balanceWe could have applied it to damages as she did not leave the apartment clean but we were being nice once againShe had the paperwork already since the court date stating what her balance wasShe also has my attorney's information if she wants to make payment arrangementsI do not understand why she is mad at us when she is the one that signed a contract, could not pay, and left the place a messThank You

Complaint: ***
I am rejecting this response because:I was NOT late on my first month's rentIt had to be paid along with a security deposit BEFORE I even moved into the apartmentI was a few days late because of the day my payday fell on the second month's rent and I paid the late fee that was supposed to be paidI was served papers and showed up to court and received a judgment of $3,I was told by the attorney *** *** *** that I had days to get in contact with Jacqueline and figure out a payment arrangementI called her the very next day which was December 16, After trying to negotiate back and forth she asked if I could come up with $1,in weeks then another $when I got paid January 6, I told her I would try my bestOn December 30th which was the day I had to pay the money she sent a text stating " *** I have not received payment and tomorrow is the 31stWhat are your plans?" I wrote her back and said " I wasn't able to come up with the whole $1,in weeksMy grandparents put a check in the mail this morning but it won't get here until next week so I guess I just move out tomorrow because I know you're not going to wait." She then asked how much the check was for and I told her $1,She said she could hold off until the end of next weekI moved out the next morning like I told her I wouldShe contacted me on January 13, telling me that someone was living in the apartmentI had no idea what she was talking about and I explained that to her several timesShe told me I had to give Millsap possession of the property back which I did not knowSo she wanted me to text so she would have something in writing saying that I give them possession of the apartmentI sent her a text right after we hung up the phone and my exact words were " I moved out of ** *** *** *** *** * December 31, My forwarding address is *** *** *** *** *** *** ** ***." She then text " Do you give Millsap, LLC possession od ** *** *** *** *My response to that was yesSo for her to say I never gave them possession of the apartment is a complete LIE! She also stated in that same conversation that she would send a statement to my forwarding addressWhen I received the letter all it stated was that my security deposit was going towards my balanceI wasn't sure if the balance was the judgment that I signed off on in court or something elseIt could have been extra charges added I was unsureI called her times in days and left messages she never called me backSo I sent the letter back with a note attached " Thank you for the lovely letter but nowhere in here does it state what my balance isI have reported Millsap, LLC to the Revdex.com for your unprofessionalismSend a statement or I will assume I don't owe anything." I was never not trying to work to get my balance paidI just wanted clarity on what was owedI received a really nasty and uncalled for letter back saying that basically because I reported the company I was going to have my charges amended to moreI called and ask Jacqueline what they would be amended to she NEVER gave me a straight answer and said she would have the attorney call meI text her and asked her to have the attorney call me that day and she wrote back and said that I have their number and for me to call so I didI was told by *** that she had to call in and talk to them about arrangements before I could even start paying on my balanceI have attached an email which I sent the attorney's office and never got a response back from them eitherI WILL NOT pay on anything until clear payment arrangements are made
Sincerely,
*** ***

HiI just received the complaint letter nd would like extra time to reply.Thank You [redacted]