Millwood Management

Response below: The stove was repaired as soon as the tenant gave notice of a problemThere was no delayAfter the repair, there has been no further complaints or notices that it is not working properly The carpet was accepted in the condition it was inEven though we had no obligation to do anything, management did have professionals clean the carpetAfter the cleaning, there has been no complaint nor notice that there was an issue with the carpet There has never been any notice given to owners nor management of any issues with the heating nor electricalNow that we have received notice, an inspection will take place to determine if there is a problem Owner and Management cannot prevent crimesCriminals take advantage of situations regardless of the area of townBoth management and police became aware of the break-ins and thefts after they occurredThese appear to be isolated issues and unrelated to anything concerning management, owners, or other circumstances within the control of management Kim B [redacted] | Property ManagerP: 801-233-| F: 801-233-9290Southgate Apartments | Millwood Managementwww.southgateapt.com

Response below: 1.      The stove was repaired as soon as the tenant gave notice of a problem. There was no delay. After the repair, there has been no further complaints or notices that it is not working...

properly.2.      The carpet was accepted in the condition it was in. Even though we had no obligation to do anything, management did have professionals clean the carpet. After the cleaning, there has been no complaint nor notice that there was an issue with the carpet.3.      There has never been any notice given to owners nor management of any issues with the heating nor electrical. Now that we have received notice, an inspection will take place to determine if there is a problem.4.      Owner and Management cannot prevent crimes. Criminals take advantage of situations regardless of the area of town. Both management and police became aware of the break-ins and thefts after they occurred. These appear to be isolated issues and unrelated to anything concerning management, owners, or other circumstances within the control of management.      Kim B[redacted] | Property ManagerP: 801-233-9200 | F: 801-233-9290Southgate Apartments | Millwood Managementwww.southgateapt.com