Initial Business Response /* (1000, 5, 2016/05/31) */
sorry I didn't meet you may 27 dead line. I was out of town and just opened up the mail today. I remember this customer and the whole situation. the customer was not being reasonable and made this situation harder then it had to be. I don't mind...
re looking over this file but first I would like to know what the dealership had to do. does he have a bill he could provide us? please let me know. Al note: now that I'm back in town communication should be a lot quicker.
Sent on: 5/30/2016 4:23:00 PM
Sent by: [redacted]
Initial Consumer Rebuttal /* (3000, 7, 2016/06/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
when the business sent me to the dealership they said everything fixed in the car and it just need to be programmed as it can be done only by the dealers.which was an acceptable reason so only I paid my full bill with the business and then towed my car to the dealership.but due to the out of market starter installed by the millwoods auto it doesnt support the system in the car and dealership ends in changing the whole engine module.I am having the bills for both the one gave by the millwoods auto and the one from the dealership.the willwoods auto doesnt mention the brand and they dont even tell me what brand they gonna install .when I ask for the old starter they said they gonna send it back to the company and taht is what the process.[redacted]
Initial Business Response /* (1000, 5, 2016/05/31) */
sorry I didn't meet you may 27 dead line. I was out of town and just opened up the mail today. I remember this customer and the whole situation. the customer was not being reasonable and made this situation harder then it had to be. I don't mind...
re looking over this file but first I would like to know what the dealership had to do. does he have a bill he could provide us? please let me know. Al note: now that I'm back in town communication should be a lot quicker.
Sent on: 5/30/2016 4:23:00 PM
Sent by: [redacted]
Initial Consumer Rebuttal /* (3000, 7, 2016/06/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
when the business sent me to the dealership they said everything fixed in the car and it just need to be programmed as it can be done only by the dealers.which was an acceptable reason so only I paid my full bill with the business and then towed my car to the dealership.but due to the out of market starter installed by the millwoods auto it doesnt support the system in the car and dealership ends in changing the whole engine module.I am having the bills for both the one gave by the millwoods auto and the one from the dealership.the willwoods auto doesnt mention the brand and they dont even tell me what brand they gonna install .when I ask for the old starter they said they gonna send it back to the company and taht is what the process.[redacted]