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Millyn's of Dardanelle

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Millyn's of Dardanelle Reviews (1)

I found out about SRM through[redacted] and filled out the free quote section on the website. [redacted] emailed me a quote which included a flat fee rate and a dollar amount per hr. He quickly asked if I wanted to schedule a move date but I wanted to check other companies 1st. A month later I decided to go ahead to book a date with SRM and was advised I would receive an invoice via email by the end of the day. I didn't get the estimate until 2 days later after I had reached back out to him the following day. I asked if I could pay by credit card and he said yes. 2 days before the move date (Saturday close to 8pm. I received a weird text then an email stating the merchant card reader would be down Sunday-Tuesday and I would need to pay thst day. There was no missed call/ voicemail with this update. I let him know in the same manner he contacted me that I will just have the money upfront on the move date and all he replied was "OK". There was no confirmation if I was still paying by credit card and this was very suspicious to me to expect me to pay that day. The next day there was no confirmation call prior to the move date or of the move date after I called/texted/emailed. I honestly think he tried to scam me. Thankfully I was about to contact another moving company I had originally cancelled my appointment with to assist with my move. Safe and reliable movers? They should just be called unreliable movers. I don't know if [redacted] thought I was trying to rip him off or was a waste of his time but I will not ever recommend SRM to anyone. Even if there was an emergency or delay that is NOT how you do business with people. Their website appears to be full of fake reviews as well.

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