Milton Cat

This customer was indeed very frustrated when he wrote to your group.  Much has happened since then and we have gone to great lengths to provide him a positive outcome. We were able to procure an engine from Caterpillar for minimal costs and it is being shipped to us from the west coast to...

arrive any day. As his dealer we are absorbing a great deal of the expense and he is getting an exceptional fair value when all is said and done. Please feel free to confirm with him, he actually mentioned to his salesman that he would retract his complaint. Thank you kindly... Christian G[redacted] Service Manager Eastern NY ###-###-####