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Milwaukee Prime Limousine, Inc.

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Milwaukee Prime Limousine, Inc. Reviews (2)

Hired Prime Limo service for our son's wedding. Driver was on time, courteous and the limo was very clean. At least 14 people in the stretch Hummer and comfortable. Bridal party had a blast. Would definitely recommend and hire again!

We had a Bachelorette Party this past Saturday 06/25/16 and hired Milwaukee Prime Limousine for service of a Party Bus from 8pm to 1pm. We were asked to make a payment of 100.00 to set Party bus aside at the time of the tour, which we paid. At the time of the tour we were shown a black party bus with a pretty big interior, air conditioner, were advised there was no need to bring ice or cups because those would be provided and we would have to pay $500.00 at time of pick up ($100.00 tip for driver and $500.00 for rental total of $600.00). The driver arrived on time he was very courteous and kind. Right awa I noticed it was not the bus that I had toured and paid a deposit for. We were told that bus had AC problems and they had to switch last minute because they did not want us to ride around in a hot bus. I was fine with that. As soon as I step into bus I noticed there was NO AC (we had 85-90 degree weather that day) I again asked our driver (Phil) about the AC; he stated he had turned it on and it should kick in shortly. 15 min into the drive the AC was not kicking in. We were told by driver that it was not working at all, he had called his manager and they advised him there was nothing they can do. We had been planning this for a while so we tried to ignore. We asked to be taken somewhere in order to take a break because the heat was making some of the girls sick. There were a total of 10 cups placed in the bus and a small fridge half way filled with ice. (we did not bring cups or ice because we were ensured it would be available) We had a total of 14 girls. When we got back into bus about 1 hour later after taking a break the driver put on the television and "music" only for commercials to be played. He then stopped the bus and tried to get music played and music system failed he gave us yet more bad news advised us the system was not working. So now we not only had no AC, no cups, BUT also NO MUSIC. We asked to speak to manager we advised driver we were not upset with him has we understood it was out of his hands, driver advised us manager refused to speak to us at the time. We were given a phone number and called on our personal line. When we got through we advised of issues and our disappointment he simply said "what do you want me to do?" this was a once in a life time even kind of moment there was no way he could make things completely better but $600.00 is steep for a hot box with no music. what is purpose of party bus with no music, none of the services that were promised to us. He advised he would ask driver to give us money back except for his tip. We agreed driver was entitled to tip. around 11:30 pm the driver stopped the bus and it completely shut down he had to call for help and we had to call for someone to come so we could get all of our unused drinks and items out of the bus and transport us back home. the $100 deposit was kept and our night was unfortunately ruined.

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Description: Limousine Service, Wedding Supplies & Services, Transportation Services, Airport Transportation, Chauffeur Service, Limousine Service (NAICS: 485320)

Address: 406 W. Allerton Ave., Milwaukee, Wisconsin, United States, 53207

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