Milwaukee Public Schools

Review: I went to sign up my son [redacted] for school and the employees on Vliet Street lost his birth certificate, my check stubs and the whole file. When I asked where the file was, the employee said she could not find it but would be back in contact with me regarding my file in June. I never heard back from them and this is two months later. I even called in July but no one responded.Desired Settlement: Can you please find my son's information and apply it for the K-3 Program at Holmes school.

Business

Response:

I just received a copy of this complaint this morning. Based on the information provided by [redacted], the Interim Head Start Coordinator, [redacted] was assigned to a head start program that was scheduled to begin September, 2013. Ms. [redacted] was contacted and provided with this information on 6/28/13. However, [redacted] did not appear for the beginning of the school year and was identified as a “no show”. A call was placed on 9/9/13 to the parent regarding [redacted]’s attendance, however, there was no response (message was left). A “Non-Attendance Drop Letter” was sent to the home address on 9/11/13. Parent returned the call on 9/12/13 to inform us that her child is attending another school and to please drop her child from the program. Also, please note the file is available in its entirety in the office of Ms. [redacted].

Thanks