There seems to be some great disconnect here.The costumer sent this email today:On Wednesday, June 28, 12:PM, Christine [redacted] < [redacted] > wrote:My name is Christine and I would like to schedule a massage that I purchased on GrouponI would like to schedule between Monday-Friday after 3pmPlease let me know when your next available opening will work with this scheduleThank you for your timeChristine [redacted] ###-###-####Our therapist Laura (who has openings at the requested times) will reach out to schedule
I apologize that you had difficulty reaching us to schedule your appointmentWe are a small business and do not have a receptionistAll of our therapists return calls and texts in between appointmentsWe do not welcome walkins as they interrupt our sessions in progressSince we did not conduct your transaction, I have contacted Groupon and I have been assured they will reach out to you to attempt a remedy for the situationIf you'd like instead to redeem your Groupon Please email me the day you are interested in and a telephone number and we will call you to schedule within hours [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Christine ***
I apologize that you had difficulty reaching us to schedule your appointment. We are a small business and do not have a receptionist. All of our therapists return calls and texts in between appointments. We do not welcome walkins as they interrupt our sessions in progress. Since we did not conduct...
your transaction, I have contacted Groupon and I have been assured they will reach out to you to attempt a remedy for the situation. If you'd like instead to redeem your Groupon. Please email me the day you are interested in and a telephone number and we will call you to schedule within 24 hours. [redacted]
There seems to be some great disconnect here.The costumer sent this email today:On Wednesday, June 28, 2017 12:47 PM, Christine [redacted] <[redacted]> wrote:My name is Christine and I would like to schedule a massage that I purchased on Groupon. I would like to schedule between Monday-Friday after 3pm. Please let me know when your next available opening will work with this schedule. Thank you for your time. Christine [redacted]###-###-####Our therapist Laura (who has openings at the requested times) will reach out to schedule.
There seems to be some great disconnect here.The costumer sent this email today:On Wednesday, June 28, 12:PM, Christine [redacted] < [redacted] > wrote:My name is Christine and I would like to schedule a massage that I purchased on GrouponI would like to schedule between Monday-Friday after 3pmPlease let me know when your next available opening will work with this scheduleThank you for your timeChristine [redacted] ###-###-####Our therapist Laura (who has openings at the requested times) will reach out to schedule
I apologize that you had difficulty reaching us to schedule your appointmentWe are a small business and do not have a receptionistAll of our therapists return calls and texts in between appointmentsWe do not welcome walkins as they interrupt our sessions in progressSince we did not conduct your transaction, I have contacted Groupon and I have been assured they will reach out to you to attempt a remedy for the situationIf you'd like instead to redeem your Groupon Please email me the day you are interested in and a telephone number and we will call you to schedule within hours [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Christine ***
I apologize that you had difficulty reaching us to schedule your appointment. We are a small business and do not have a receptionist. All of our therapists return calls and texts in between appointments. We do not welcome walkins as they interrupt our sessions in progress. Since we did not conduct...
your transaction, I have contacted Groupon and I have been assured they will reach out to you to attempt a remedy for the situation. If you'd like instead to redeem your Groupon. Please email me the day you are interested in and a telephone number and we will call you to schedule within 24 hours. [redacted]
There seems to be some great disconnect here.The costumer sent this email today:On Wednesday, June 28, 2017 12:47 PM, Christine [redacted] <[redacted]> wrote:My name is Christine and I would like to schedule a massage that I purchased on Groupon. I would like to schedule between Monday-Friday after 3pm. Please let me know when your next available opening will work with this schedule. Thank you for your time. Christine [redacted]###-###-####Our therapist Laura (who has openings at the requested times) will reach out to schedule.