Minasyani

On December *, 2015, the customer purchased a sterling silver ring from my websiteMy website states in the title that the ring is sterling silver and the only option in the drop down box when purchasing the ring is sterling silverLet me also state the invoice states the ring is sterling silverIn the description below the title on the website there was a typo that said 14k; however it also stated sterling silverPlease keep in mind that I also have a 14k gold ring listed on my websiteThe day I was informed of said typo, same was corrected and I am currently going over the entire site to see if there are any other discrepancies to ensure no further confusionThe customer states in her complaint that white gold has a silver mixture, that is 100% falseSterling silver is sterling silverNickel is the metal that is mixed to make the gold white, there is no nickel in sterling silver and no sterling silver in goldThe ring she purchased is clearly stamped inside "925" which means certified sterling silverShe also stated that the ring turned his finger greenPlease be advised, that when a piece of jewelry discolors your skin it's either because of a chemical reaction between acids in your skin and the alloy in the metals or a reaction between another substance on your skin, such as a lotionGold, platinum, silver and any other metals will discolor your skin if you are acidicMoreover, I am in possession of an email from the customer, wherein she states she is interested in the "silver tire tread ring", which is what she purchasedThe customer also complained about the priceThe USD price is $for the ring plus international shippingI do not have control over the USD/CAD exchange rateIn conclusion, the customer was aware from the beginning that the ring was sterling silver, as she had to click on "sterling silver" in the drop box when added to her cart, the email she sent me confirms she was interested in the "silver ring", the invoice states "sterling silver" and the ring itself is stamped 925, which means certified sterling silverPlease note I have advised the customer that I would fully refund her purchase once the ring is sent back

On December *, 2015, the customer purchased a sterling silver ring from my websiteMy website states in the title that the ring is sterling silver and the only option in the drop down box when purchasing the ring is sterling silverLet me also state the invoice states the ring is sterling silver In the description below the title on the website there was a typo that said 14k; however it also stated sterling silverPlease keep in mind that I also have a 14k gold ring listed on my websiteThe day I was informed of said typo, same was corrected and I am currently going over the entire site to see if there are any other discrepancies to ensure no further confusionThe customer states in her complaint that white gold has a silver mixture, that is 100% falseSterling silver is sterling silverNickel is the metal that is mixed to make the gold white, there is no nickel in sterling silver and no sterling silver in goldThe ring she purchased is clearly stamped inside "925" which means certified sterling silverShe also stated that the ring turned his finger greenPlease be advised, that when a piece of jewelry discolors your skin it's either because of a chemical reaction between acids in your skin and the alloy in the metals or a reaction between another substance on your skin, such as a lotionGold, platinum, silver and any other metals will discolor your skin if you are acidicMoreover, I am in possession of an email from the customer, wherein she states she is interested in the "silver tire tread ring", which is what she purchasedThe customer also complained about the priceThe USD price is $for the ring plus international shippingI do not have control over the USD/CAD exchange rateIn conclusion, the customer was aware from the beginning that the ring was sterling silver, as she had to click on "sterling silver" in the drop box when added to her cart, the email she sent me confirms she was interested in the "silver ring", the invoice states "sterling silver" and the ring itself is stamped 925, which means certified sterling silverPlease note I have advised the customer that I would fully refund her purchase once the ring is sent back

On December *, 2015, the customer purchased a sterling silver ring from my website. My website states in the title that the ring is sterling silver and the only option in the drop down box when...

purchasing the ring is sterling silver. Let me also state the invoice states the ring is sterling silver. In the description below the title on the website there was a typo that said 14k; however it also stated sterling silver. Please keep in mind that I also have a 14k gold ring listed on my website. The day I was informed of said typo, same was corrected and I am currently going over the entire site to see if there are any other discrepancies to ensure no further confusion. The customer states in her complaint that white gold has a silver mixture, that is 100% false. Sterling silver is 925 sterling silver. Nickel is the metal that is mixed to make the gold white, there is no nickel in sterling silver and no sterling silver in gold. The ring she purchased is clearly stamped inside "925" which means certified sterling silver. She also stated that the ring turned his finger green. Please be advised, that when a piece of jewelry discolors your skin it's either because of a chemical reaction between acids in your skin and the alloy in the metals or a reaction between another substance on your skin, such as a lotion. Gold, platinum, silver and any other metals will discolor your skin if you are acidic. Moreover, I am in possession of an email from the customer, wherein she states she is interested in the "silver tire tread ring", which is what she purchased. The customer also complained about the price. The USD price is $175.00 for the ring plus international shipping. I do not have control over the USD/CAD exchange rate. In conclusion, the customer was aware from the beginning that the ring was sterling silver, as she had to click on "sterling silver" in the drop box when added to her cart, the email she sent me confirms she was interested in the "silver ring", the invoice states "sterling silver" and the ring itself is stamped 925, which means certified sterling silver. Please note I have advised the customer that I would fully refund her purchase once the ring is sent back.

On December *, 2015, the customer purchased a sterling silver ring from my website. My website states in the title that the ring is sterling silver and the only option in the drop down box when purchasing the ring is sterling silver. Let me also state the invoice states the ring is sterling silver....

In the description below the title on the website there was a typo that said 14k; however it also stated sterling silver. Please keep in mind that I also have a 14k gold ring listed on my website. The day I was informed of said typo, same was corrected and I am currently going over the entire site to see if there are any other discrepancies to ensure no further confusion. The customer states in her complaint that white gold has a silver mixture, that is 100% false. Sterling silver is 925 sterling silver. Nickel is the metal that is mixed to make the gold white, there is no nickel in sterling silver and no sterling silver in gold. The ring she purchased is clearly stamped inside "925" which means certified sterling silver. She also stated that the ring turned his finger green. Please be advised, that when a piece of jewelry discolors your skin it's either because of a chemical reaction between acids in your skin and the alloy in the metals or a reaction between another substance on your skin, such as a lotion. Gold, platinum, silver and any other metals will discolor your skin if you are acidic. Moreover, I am in possession of an email from the customer, wherein she states she is interested in the "silver tire tread ring", which is what she purchased. The customer also complained about the price. The USD price is $175.00 for the ring plus international shipping. I do not have control over the USD/CAD exchange rate. In conclusion, the customer was aware from the beginning that the ring was sterling silver, as she had to click on "sterling silver" in the drop box when added to her cart, the email she sent me confirms she was interested in the "silver ring", the invoice states "sterling silver" and the ring itself is stamped 925, which means certified sterling silver. Please note I have advised the customer that I would fully refund her purchase once the ring is sent back.