Ming Shine Centre

Thank you for your time in reaching out to us in regard to case id [redacted] Please know what customer states is % and holds no merit, we have the full details which I am willing to share with the Revdex.com and have documentation available to prove our position Custome had contacted our company several times to purchase productHe was turned away 2x since he was not ready to buy the way we are set up to sell He then comes back a week later stating he is ready we went over the criteria first and customer agreedwe thoroughly explained that we are wholesalers/liquidated in the wireless industry that sells large loads as is condition again he agreedhe walk with the salesman around our facility and pointed out things he wanted we agreed on a price and items were soldOn the invoice it states clearly “ as is” “final sale “ Customer signed the invoice after inspection and accepted the product into his possession Customer then called our office week later stating that his customer backed out and he doesn’t want the product , and if I wanted him to keep it he demands a $10,creditthat is not how we do things here or at any establishmentIt is beyond me to think he would actually think that would work All sales are final and as described and by him signing the invoice after inspection he confirmed that also the cc form that he signed also states final sale as is and that he understands all terms and conditionsI will send a copy off his cc form (bottom half with signature and the statement where he understands minus the cc info Customer tried going through [redacted] several times and they are backing us up on this since we followed all procedures and have showed them (via surveillance footage) that customer was here inspecting and negotiating the product himself Digital copy of credit card “ I the undersigned have read and agreed to the Cellcom terms and conditions page of [redacted] Digital copy of terms and conditions page of [redacted] Signed invoice where again it states as is final sale between the product lines and bill to info [redacted] Please close this case in the merchants favor today please as [redacted] did due to the wealth of info and proof we have provided Please have customer contact us directly so that we can speak and try to resolve amicably Thank you Bobby H Surplus, Liquidation & Disposition of Excess Inventory

Thank you for reaching back out to me and for the time I took with you on the phone explaining our positions on this claim against usPlease know the customer has come back to the Revdex.com with the same claim in new words saying the same thing as beforeHe tried addressing this claim via *** *** and he was turned away since we have clear cut proof that the prooduct was inspected prior to sale and inspected before he took into his possessionWe have a final sale policy and customer signed to that prior to sale.also invoice clearly states final sale as isOur position has not changed in this case and as we spoke you said you would close this case in cellcom favorPlease do soThis customer is looking to play games, word games and trying to manipulate the detailswe are simple straight forward and easy to deal withIf you have any questions please call me *** *** *** *** Thank you Bobby On Oct *, 11:AM, Bobby wrote: Thank you for your time in reaching out to us in regard to case id ***. Please know what customer states is % and holds no merit, we have the full details which I am willing to share with the Revdex.com and have documentation available to prove our position Custome had contacted our company several times to purchase productHe was turned away 2x since he was not ready to buy the way we are set up to sell. He then comes back a week later stating he is ready we went over the criteria first and customer agreedwe thoroughly explained that we are wholesalers/liquidated in the wireless industry that sells large loads as is condition again he agreedhe walk with the salesman around our facility and pointed out things he wanted we agreed on a price and items were soldOn the invoice it states clearly “ as is” “final sale “ Customer signed the invoice after inspection and accepted the product into his possession Customer then called our office week later stating that his customer backed out and he doesn’t want the product , and if I wanted him to keep it he demands a $10,creditthat is not how we do things here or at any establishmentIt is beyond me to think he would actually think that would work All sales are final and as described and by him signing the invoice after inspection he confirmed that.. also the cc form that he signed also states final sale as is and that he understands all terms and conditionsI will send a copy off his cc form (bottom half with signature and the statement where he understands minus the cc info Customer tried going through *** *** several times and they are backing us up on this since we followed all procedures and have showed them (via surveillance footage) that customer was here inspecting and negotiating the product himself Digital copy of credit card “ I the undersigned have read and agreed to the Cellcom terms and conditions page of 2 ***
Digital copy of terms and conditions page of *** Signed invoice where again it states as is final sale between the product lines and bill to info ***
Please close this case in the merchants favor today please as *** *** did due to the wealth of info and proof we have provided Please have customer contact us directly so that we can speak and try to resolve amicably Thank you *** * Surplus, Liquidation & Disposition of Excess Inventory

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:The seller's response was totally lie.First of all, I didn't try to reach him times to purchase his productI purchased the product on my first visitAs he stated " he rejected the customer two times because the customer's way of purchasing was unusual" Please note that "The customer singed the document as the seller required and used the customer's credit card to purchase " Can this way being regarded as "unusual" ? Furthermore, the one who is "unusual" should be the sellerIf his product was as he described and he was honest, why does he need to prepare the "document" for us to fill and sign in order to prevent the "dispute"? By doing this, the seller is showing us that he had done this trick before, and he already got a plan--once we realize the product was not as described , we would not be able to dispute through the bank, because he prepared the "document " The seller said he had camera and had recorded , if that is true , I suggest that authority to check his video and see before the date of the purchase whether I had been there or not and also all the fake statement he responsedWe need this evidence. The truth is he was eager to sell me his packages and described his cell phone cases were OtterBox and Speck for Iphone , Iphone 5C, Iphone 5S, and Iphone However, the cases turned out to be only for Iphone 4, I pod touch and Iphone 5C, and other brand phones as HTC and MotorolaIn addition, the quantity was not as we agreedHe even didn't leave us time to check the product and the invoice, because his delivery man was pushing us to move everything immediately and left right away, saying if anything wrong we can contact the sellerWe contacted , but the result was the seller lied about everything.I restate that all the inventory I received is not as described and the price is not as statedI have attached the invoiced and I believe the video will prove that the seller was wrong.In order for the Revdex.com to appropriately process your response, you MUST answer the question above.Sincerely,*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Thank you for your time in reaching out to us in regard to case  id [redacted].  Please know what customer states is 100 % false and holds no merit, we have the full details which I am willing to share with the Revdex.com and have documentation available to prove our position   Custome had...

contacted our company several times to purchase product. He was turned away  2x since he was not ready to buy the way we are set up to sell.  He then comes back a week later stating he is ready . we went over the  criteria first and customer agreed.. we thoroughly explained that we are   wholesalers/liquidated in the wireless industry that sells  large loads as is condition again he agreed.. he walk with the salesman around our facility and pointed out things he wanted we agreed on a price and items were sold. On the invoice it  states clearly “ as is”  “final sale “   Customer signed the invoice after inspection and accepted the  product into his possession   Customer then called our office  1 week later stating that his customer backed out and he doesn’t want the  product , and if I wanted him to keep it he demands a $10,000.00 credit.. that is  not how we do things here or at any normal establishment. It is beyond  me to think he would actually think that would work   All sales are final and as described  and by him signing the invoice after inspection he confirmed that..   also the cc form that he signed also states final sale as is and that he understands all terms and conditions.. I will send a copy off his cc form (bottom half with signature and the  statement where he understands  minus the cc info   Customer tried going through [redacted]  several times and they are backing us up on this since we followed all  procedures and have showed them (via surveillance footage)  that customer was here  inspecting and negotiating  the product himself     Digital copy of credit card  “ I the undersigned have read and agreed to the Cellcom terms and conditions   page 1 of 2   [redacted]   Digital copy of terms and conditions  page  2 of 2   [redacted]
  Signed invoice where again it states  as is final sale between the product lines and  bill to info   [redacted]     Please close this case in the merchants favor today please as [redacted] did due to the wealth of info and proof we have provided.     Please have customer contact us directly  so that we can speak and try to resolve amicably   Thank you   Bobby H Surplus, Liquidation & Disposition of Excess Inventory