Mini Foods 44

Dear MsP [redacted] ,After investigation this matter, both checks were sent on November ***, We can say with certainty that the check sent to Toyota Motor Credit was presented and cashed in the amount of $6,on November ***(please see attached), Our records do not indicate that you have cashed your check as of now(attached please find a copy of the check sent to you)Please let me know if there is anything else we can do for youWe apologize for the inconvenience as this rarely happens in our organizationI will personally follow up with you to make sure you have received your check as wellIf there is anything you need please feel free to contact me directly at ###-###-####.StanStan M [redacted] | Vice President General ManagerWhite Plains Nissan | Always at Your ServicePhone ###-###-#### | Fax ###-###-#### [redacted] Please let me know if you had A Truly Exceptional Experience!­­­­­­­­­­­­­­­­­­­­­­-------------------------...⇄

Dear Revdex.com, [redacted] was refunded and all we needed was a signaturePlease see the attached refund receiptIf you have any further questions please do not hesitate to contact me directlyStan M [redacted] ###-###-####StanM [redacted] @nissanwp.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have not received anythingThe receipt reads 12/**My husband came in on 12/ [redacted] and my card was suppose taken and the funds were suppose to be issued on 12/**Instead it was not issued until white plains Nissan received this complaint from Revdex.com on 12/**; Which is not okay Again I have still get to received my funds In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Tell us why here...Dear [redacted] ,I am sorry to hear that you are upsetYou mentioned initial paperwork having your agreement for paying the last payments damage and disposition fee in itDo you have the initial agreement? Can you please email it to me? [redacted] Stan M [redacted] | Vice President General ManagerAlways at Your Service [redacted]

Dear Revdex.com,After reviewing the entire file, we did not uncover anything that would suggest that the dealership owes *** *** anything she is claimingPlease see attached the Buyers Order and the finance contract that clearly states exact agreement between the customer and the dealershipIf ***
*** has something on the contrary please have her contact and provide the paperwork to the General Manager of the Store Stan M*** at *** or on his direct line ###-###-####. Thank you

Revdex.com:At this time, I have not been contacted by White Plains Auto Company LLC regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** I will contact the merchant to schedule this service
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
***, I am sorry to hear that you will not honor the agreement that Quan and I made when I leased this Nissan I remember the salesman said to me, "We are men of our word," when I questioned why the agreement to pay for repairs, disposition fees and last two lease payments was not on the final agreement All of those conditions were on the initial paperwork I came in with an offer from your dealership to have all of those things included in the lease price agreed upon if I turned my car in early It is disheartening to find out that you are, in fact, not men of your word. I have never even heard of anyone turning in their car early and making double car payments If you look at my lease history with Nissan (going back to the early 90's) you will see that I always turned my cars in early (always with under 20,miles on them and in good condition) and always had my last payments paid for by the dealer. Needless to say, I will not do business with your dealership again. I will be taking this to small claims court. *** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
Mary Lou Pullis

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Dear Revdex.com,The dealership mailed a check to the customer via overnight Saturday deliveryAttached please find a copy of the check and the *** ** tracking informationIf you have any questions please contact us at ###-###-#### thank youResolution Department

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I will see you in court
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** *** ***

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 I have not received anything. The receipt reads 12/**. My husband came in on 12/** and my card was suppose taken and the funds were suppose to be issued on 12/**. Instead it was not issued until white plains Nissan received this complaint from Revdex.com on 12/**; Which is not okay.  Again I have still get to received my funds.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear Revdex.com, Our General Manager attempted to contact the consumer without success. Even though we do not show any records of the customer being in our facility, we will gladly extend the offer of a FREE oil change to make sure the customer is happy. if you have any questions please contact our...

General Manager Stan M[redacted] at [redacted] Thank you Resolution DepartmentWhite Plains Nissan

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Thanks to Stan M[redacted] and Felix C[redacted] at White Plains Nissan I was able to get my money back, they did their due diligence and solved my situation promptly. I can honestly say I would go back to them because I know Lucas isn't working there anymore.Thanks again Stan!
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. I spoke with Toyota this afternoon and they confirmed receiving the loan payoff. I received my reimbursement today in the mail. 
Sincerely,
[redacted]

Dear Revdex.com,Thank you for contacting White Plains Nissan. We resolved the situation with [redacted] by giving her the amount owed by Lucas, who was terminated from his employ for cause. We have zero tolerance for this type of behavior. If you have any further questions please do not hesitate to...

contact us.Stan M[redacted]General ManagerWhite Plains Nissan

Dear Revdex.com,[redacted] was refunded and all we needed was a signature. Please see the attached refund receipt. If you have any further questions please do not hesitate to contact me directly. Stan M[redacted]###-###-####StanM[redacted]@nissanwp.com

Revdex.com:At this time, I have not been contacted by White Plains Auto Company LLC regarding complaint ID [redacted].Sincerely,[redacted]