Minikahda Court Apartments LLP

ID [redacted] ***Date 5/20/2016Re: 7D emailed response to Mr [redacted] Mr [redacted] Mr [redacted] ,I have researched and reviewed your past and present warranty, our company does apologize for the delayed response by Eliot and the warranty not being explained properly on your initial contact with our companyOur company has a Limited Lifetime Product Warranty, which we do abide by after the proof of purchase is provided and we can accurately find a manufacture date of windowsThe windows in your home were manufactured in 2003, which in accordance with our Seal warranty falls under years through 20, 50% of the cost of the replacement glass component at our current price for insulated glass and Hardware is warranted for yearsAlso stated in our warranty, our company does not cover any labor or shipping/handling chargesSo please understand the cost breakdown Eliot sent is not retaliation from our company by no means he is following our product warranty for windows over years oldOur company does understand your dissatisfaction on how your warranty process was handled, so please contact me direct in regards to your warranty claim.Warranty Claim # [redacted] CC: Revdex.com [redacted] Extension #***Thank You Kim R**

ID *** *** ** *** * *** *** *** ** ***Date 5/20/2016Re: 7D emailed response to Mr*** Mr***Mr ***,I have researched and reviewed your past and present warranty, our company does apologize for the delayed response by Eliot and the warranty not being explained
properly on your initial contact with our companyOur company has a Limited Lifetime Product Warranty, which we do abide by after the proof of purchase is provided and we can accurately find a manufacture date of windowsThe windows in your home were manufactured in 2003, which in accordance with our Seal warranty falls under years through 20, 50% of the cost of the replacement glass component at our current price for insulated glass and Hardware is warranted for yearsAlso stated in our warranty, our company does not cover any labor or shipping/handling chargesSo please understand the cost breakdown Eliot sent is not retaliation from our company by no means he is following our product warranty for windows over years oldOur company does understand your dissatisfaction on how your warranty process was handled, so please contact me direct in regards to your warranty claim.Warranty Claim #*** CC: Revdex.com ***Extension #***Thank You Kim R**