Minique Investments

We measured Mr & Mrs [redacted] kitchen while Mrs O [redacted] was present and Mr was notMrs O [redacted] instructed us to not put so much overhang on her peninsula piece because it impedes the sliding door walkwayWhen we came to install Mr O [redacted] was not happy with the amount of overhang and refused the job even though that is what his wife instructed us to doI offered MrO [redacted] a 100% refund in exchange for the misunderstanding

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

We measured Mr & Mrs. [redacted] kitchen while Mrs O** was present and Mr was not. Mrs O** instructed us to not put so much overhang on her peninsula piece because it impedes the sliding door walkway. When we came to install Mr O** was not happy with the amount of overhang and refused the job even...

though that is what his wife instructed us to do. I offered Mr. O** a 100% refund in exchange for the misunderstanding.