Minneapolis Center for Cosmetic & Laser Surgery

Initial Business Response / [redacted] (1000, 5, 2015/12/29) */ Contrary to this patient's written complaint to the Revdex.com she was informed that if she was not happy with the results a touch up procedure would be a possible option, dependent upon a physical exam and evaluationShe was informed of the risks, side effects and alternatives of this procedure prior to the procedure and was informed that " results can vary between patients and are not guaranteed but the risks includeand that in some cases a touch up procedure may be necessary"All of this was explained both verbally in a consult as well as written in the form of an informed signed consent Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I understand the risk of the surgery, but I have a hard time believing that I and everyone else that knew I had the surgery done that I would not have seen any resultsKeep in mind I took measurements before the surgery and months after once Dr [redacted] told me I was healedI do not understand that they can advertise with literature and brochures that I would not see any resultsI would like some restitution for all my pain that I went through, traveling back and forth to appointment, time off workMy stomach looks worst than before I had the surgery, it looks disfiguredDue to my diagnose with stage breast cancer and faced with thousands of dollars of medical billsI had to charge his services on a care credit card at 0% interest and the 0% interest has expired, so I have to transfer the balance due onto another credit card so I would not have to pay the deferred interest that was dueIt now has costed me more money to transfer the balance of $to a different credit card Final Business Response / [redacted] (4000, 9, 2016/01/05) */ All patients are first required to have an initial consult prior to scheduling the procedureDuring this time a physical exam is done and the patient is given a comprehensive written description of the procedure, the risks, side effect and alternatives are also discussed both verbally and in written form at the initial consultOn the day of the procedure all patients are given an informed consent which includes a paragraph which specifically states that results are not guaranteed, and any marketing materials are used for informational purposes onlyAlthough most patients are quite happy with the results of liposuction surgery, which Dr [redacted] has been performing for over years now, occasionally patient results can varyThis is the nature of medicine and surgeryEach patient is an individual and individual results can vary which is also elucidated in the informed consent that this consumer read and had ample opportunity to discuss prior to her surgery

Initial Business Response /* (1000, 5, 2015/12/29) */
Contrary to this patient's written complaint to the Revdex.com she was informed that if she was not happy with the results a touch up procedure would be a possible option, dependent upon a physical exam and evaluation. She was informed of the risks,...

side effects and alternatives of this procedure prior to the procedure and was informed that " results can vary between patients and are not guaranteed but the risks include..... and that in some cases a touch up procedure may be necessary". All of this was explained both verbally in a consult as well as written in the form of an informed signed consent.
Initial Consumer Rebuttal /* (3000, 7, 2016/01/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I understand the risk of the surgery, but I have a hard time believing that I and everyone else that knew I had the surgery done that I would not have seen any results. Keep in mind I took measurements before the surgery and months after once Dr. [redacted] told me I was healed. I do not understand that they can advertise with literature and brochures that I would not see any results. I would like some restitution for all my pain that I went through, traveling back and forth to appointment, time off work. My stomach looks worst than before I had the surgery, it looks disfigured. Due to my diagnose with stage 3 breast cancer and faced with thousands of dollars of medical bills. I had to charge his services on a care credit card at 0% interest and the 0% interest has expired, so I have to transfer the balance due onto another credit card so I would not have to pay the deferred interest that was due. It now has costed me more money to transfer the balance of $1375.00 to a different credit card.
Final Business Response /* (4000, 9, 2016/01/05) */
All patients are first required to have an initial consult prior to scheduling the procedure. During this time a physical exam is done and the patient is given a comprehensive written description of the procedure, the risks, side effect and alternatives are also discussed both verbally and in written form at the initial consult. On the day of the procedure all patients are given an informed consent which includes a paragraph which specifically states that results are not guaranteed, and any marketing materials are used for informational purposes only. Although most patients are quite happy with the results of liposuction surgery, which Dr. [redacted] has been performing for over 30 years now, occasionally patient results can vary. This is the nature of medicine and surgery. Each patient is an individual and individual results can vary which is also elucidated in the informed consent that this consumer read and had ample opportunity to discuss prior to her surgery.