Minnesota Roads & Parking Lot Plus, LLC

Initial Business Response / [redacted] (1000, 5, 2015/08/18) */ Mr[redacted] in response to your issue, our company was in your neighborhood doing another job, they noticed you needed some work and offered you a free verbal estimate, you agreed to the terms, you moved your boat and two vehicles off the drivewayRichard then proceeded to prep your driveway by grouting all grass out of cracks, edged your grass line, base coated the driveway with asphalt for leveling purpose He also addressed the grouting of your concrete work you also agreed toAfter the work was completed you were one hundred percent satisfied, stating you had more work for our company to doYou were given a contract with a three year warantee you signed and gave us a post dated check made out to our company.That very same night you called us to thank us for the great job we did, and asked us not to deposit check until 8-we have yet to deposit Richard said that would not be an issue.You were also not charged five dollars a foot the price is on your legally binding contract you that you signed and was very happy when we left Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/08/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) What estimate? None was givenThe issues I refer to arose AFTERWARDS! And I am acting on this at the advice of my attorneyThe pictures speak for themselvesI now have to get another company to come redo the apronAs far as my witness know, the apron wasn't treated before the asphalt was laid over itThe price given on the invoice would be for a completely new drivewayNot just a top coatingAgain,I am willing to pay $1000.00, but not a penny moreShady deal on the company part from the onset Final Business Response / [redacted] (4000, 10, 2015/08/18) */ Mr[redacted] I am sorry for your unpleasant experience with our companyThat is not how we run our company, you also could have expressed these issues with Richard on his personal number which he gave you and you called to thank him for doing such a great job and as a courtesy to you our valued customer we did not deposit your checkYou never called Richards phone or the office, our calls are recorded and monitored the number is on your contract, to give us a chance to address the issues and your concerns before you went to the Revdex.com where our company is accredited, that was unfair of youYour job was two layers not just a top coat and done only three days agoYour choice of words is slander to my third generation family owned and operated companyNone of our actions on the company part were shady nor was it a scam, we are an established, accredited company here in MinnesotaYou received, a signed contract by both parties, a personal phone number, and the ability to post date the check without a problem that is not the practices of a scam please call our office at [redacted] to promptly resolve this matter thank you

Initial Business Response /* (1000, 5, 2015/08/31) */
we have been in contact and we have a few things to fix on her property and to stay in code with city. She is going away untill sep 14 and will meet up when she returns

Initial Business Response /* (1000, 5, 2015/08/18) */
Mr.[redacted] in response to your issue, our company was in your neighborhood doing another job, they noticed you needed some work and offered you a free verbal estimate, you agreed to the terms, you moved your boat and two vehicles off the...

driveway. Richard then proceeded to prep your driveway by grouting all grass out of cracks, edged your grass line, base coated the driveway with asphalt for leveling purpose.
He also addressed the grouting of your concrete work you also agreed to. After the work was completed you were one hundred percent satisfied, stating you had more work for our company to do. You were given a contract with a three year warantee you signed and gave us a post dated check made out to our company.That very same night you called us to thank us for the great job we did, and asked us not to deposit check until 8-17 we have yet to deposit Richard said that would not be an issue.You were also not charged five dollars a foot the price is on your legally binding contract you that you signed and was very happy when we left.

Initial Consumer Rebuttal /* (3000, 7, 2015/08/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
What estimate? None was given. The issues I refer to arose AFTERWARDS! And I am acting on this at the advice of my attorney. The pictures speak for themselves. I now have to get another company to come redo the apron. As far as my witness know, the apron wasn't treated before the asphalt was laid over it. The price given on the invoice would be for a completely new driveway. Not just a top coating. Again,I am willing to pay $1000.00, but not a penny more. Shady deal on the company part from the onset.
Final Business Response /* (4000, 10, 2015/08/18) */
Mr.[redacted] I am sorry for your unpleasant experience with our company. That is not how we run our company, you also could have expressed
these issues with Richard on his personal number which he gave you and you called to thank him for doing such a great job and as a courtesy to you our valued customer we did not deposit your check. You never called Richards phone or the office, our calls are recorded and monitored the number is on your contract, to give us a chance to address the issues and your concerns before you went to the Revdex.com where our company is accredited, that was unfair of you. Your job was two layers not just a top coat and done only three days ago. Your choice of words is slander to my third generation family owned and operated company. None of our actions on the company part were shady nor was it a scam, we are an established, accredited company here in Minnesota. You received, a signed contract by both parties, a personal phone number, and the ability to post date the check without a problem that is not the practices of a scam.
please call our office at [redacted] to promptly resolve this matter thank you.