With the first remodel visit there was a hiccup, they put the new toilet in the main floor bathroom but it should have been in the downstairs bathroom, they did fix that and we got a new toilet at no charge in the downstairs bathroom. The shower head wand was broken and we had to wait for a new one to be ordered, the new shower doors were not in alignment and there was a gap so new doors had to be ordered too. Otherwise, everything went great. The guys were friendly and professional, they explained what was going on and we were fine with it.
On the second visit, everything was perfect. The other parts were ordered correctly and the instalment went great. These guys explained what they were doing too. They were very friendly and professional too. We will definitely use your services again for other jobs we may need.
The men who did the job the second time were 1) Frank Gallagher 2) Zack Richardson
Today Scott and Sons completed a bathroom remodel for us. The work was very professional, and everyone was friendly and courteous. Thanks for doing the job well and going the extra mile!
Our experience was amazing. Now we have a brand-new vanity, mirror, lighting, toilet and floor. Everything was completed in one day and the clean up when the project was finished was wonderful. Thank you!
Worst experience for fixing the problems they do not fix
I have called and left countless messages with the company of Minnesota Rusco to fix the mold buildup on the tub from the inside of the grout to the outside. The company stated that it was my fault for not cleaning my bathroom. I cannot clean from the inside of the grout of the bathtub without removing it completely. This company redid my whole bathroom and stated that any faults they will fix. THEY REFUSED. DO NOT US THIS COMPANY AT ALL. THEY ARE SCAMS
Minnesota Windows, Sergi and his crew did a wonderful job of putting in 10 windows. They were very professional in all aspects of the job, from covering the floors to vacuuming up any debri after the installing. And as for the installation you could see that the crew has a lot of experience at their trade. The whole job took less than 6 hours and we were very happy and satisfied with the entire process.
We are pleased with our recent cabinet refacing. RKR kept us up to date with when the project would start. Stan was our refinisher and he did an excellent job. He was meticulous and efficient. clean, friendly. We also will be having new back splash installed and RKR has been flexible with us in scheduling a time that works for both parties.
Today, Minnesota Rusco installed a new patio door. Like the windows they installed for us last year the door is high quality and of course beautiful. Unfortunately, I thought I had purchased an additional floor lock but Nick our installer showed me that it wasn't written in the contract. (my fault)
As I commented last year after they replaced all our windows, Minnesota Rusco offers top-quality products, in-house labor (not subcontractors) and they back everything with the best warranty around. Kudos on another fine job, you'll be hearing from us again next year to get our last patio door replaced.
Oh, by the way... that lock I forgot to order? Without asking Nick made a phone a call and 30 minutes later it was delivered and installed. I offered to pay for it but the charge was not on my final bill... geez, how do you beat that?
Thank you once again Minnesota Rusco, you are the best.
Scott and Tyler were so personable while installing our new door. The door looks amazing! But more importantly is how amazing Tyler and Scot were. They cleaned up everything spotless,! Rusco should be proud to have them as employees. They are two kind, hard working men. Rusco came through exactly as they told us when we ordered our door. Thanks Rusco!
Mike P. came on time and completed the work of replacing our window trim with the proper color. he was very good at his work. when he finished he had us come and see if it was done the way we wanted. it was beyond what we wanted. very thankfull for the work peformed and the cleanup afterwords. I would highly recommend him to anyone who needs work done. thanks again. Mike and Sandy Dolfay
Frank Gallagher and Jeff Haskamp did a very fine job finishing our project in a positive way. They did good quality work, cleaned up well and were very professional.
John Kern was the guy that redid my bathroom and it is wonderful. John Kern was tidy, considerate and a very nice a man to deal with. John did a fantastic job. Mary in Ramsey
The best thing MN Rusco did was hire FMF Construction to do the installation of our remodel. They did a wonderful job. Mat and Troy have a lot of pride and skill with their craft. I give them the 5 stars.
Even though MN Rusco has been in business since 1955, they have things to learn. Communication is the first thing. I was told when we first ordered the remodel, first week of May 2022 that it would take 22 weeks. Therefore, being done Sept of 2022. It was a good thing I didn't strip my bathroom down back then. In early Sept I received a call from MN Rusco telling me they were right on time. That I would get a call mid to late Nov to set a date in Dec for my install. To me that was not right on time. I received the same call about every two weeks until the start of Nov. Then they stopped. I called the Dec 5 to ask where things were at. It was checked and all my items were in so I should get a call in the next couple of days to set a date. The week before Christmas I got a call today the project was about finished. Still waiting on lights.
Again FMF was the best we could ask for. They did everything they could to make sure we were happy with our outcome. I also have to say the materials used were very good quality. I am very pleased with the out come of this bathroom remodel.
After having our 2 steel doors installed, we noticed a very small nick the wood frame around the door. I worked with Cheryl in service to set a time for the repair. It was very minor, but Rusco sent Mike P, their best repair guy, to come out to our house. He was right on time. He did a wonderful job; he also did an adjustment that made the lock turn more smoothly. The whole process took about 15 minutes, he made my day! It was perfect. Thanks Rusco, we will be calling again, next time for Windows!
Scott Brown of B@B Remodeling is great Co. no's his his business 10 stars in my book
On the second visit, everything was perfect. The other parts were ordered correctly and the instalment went great. These guys explained what they were doing too. They were very friendly and professional too. We will definitely use your services again for other jobs we may need.
The men who did the job the second time were 1) Frank Gallagher 2) Zack Richardson
As I commented last year after they replaced all our windows, Minnesota Rusco offers top-quality products, in-house labor (not subcontractors) and they back everything with the best warranty around. Kudos on another fine job, you'll be hearing from us again next year to get our last patio door replaced.
Oh, by the way... that lock I forgot to order? Without asking Nick made a phone a call and 30 minutes later it was delivered and installed. I offered to pay for it but the charge was not on my final bill... geez, how do you beat that?
Thank you once again Minnesota Rusco, you are the best.
Ken and Robin
Gary & Phyl H.
Even though MN Rusco has been in business since 1955, they have things to learn. Communication is the first thing. I was told when we first ordered the remodel, first week of May 2022 that it would take 22 weeks. Therefore, being done Sept of 2022. It was a good thing I didn't strip my bathroom down back then. In early Sept I received a call from MN Rusco telling me they were right on time. That I would get a call mid to late Nov to set a date in Dec for my install. To me that was not right on time. I received the same call about every two weeks until the start of Nov. Then they stopped. I called the Dec 5 to ask where things were at. It was checked and all my items were in so I should get a call in the next couple of days to set a date. The week before Christmas I got a call today the project was about finished. Still waiting on lights.
Again FMF was the best we could ask for. They did everything they could to make sure we were happy with our outcome. I also have to say the materials used were very good quality. I am very pleased with the out come of this bathroom remodel.
Highly recommended