Minnifield Funeral Home LLC

After reviewing her case we had give her a full refund.Customer Service Staff

After reviewing our records, we see that we explained the terms and conditions and gave them a voucherThey agreed to all on 07/07/04:22pmWe went ahead and refunded in full on 07/08/12:29pm Refunded - $Trans-ID: [redacted] Please allow a few business days for this transaction to postThank you,Staff Support

After reviewing our records we do not show any signs of attempt to contact usWhen contacting us, we always review the terms and conditions with the customer at the time they signed up and offer savings to prevent complaintsAlthough we were unaware of the customers concerns or
wishes to stop the product we went ahead and refunded as followsPlease allow a few business days for transaction to post. 08/21/12:35pm - Refunded - $Trans-ID: 274829993008/21/12:35pm - Refunded - $Trans-ID: 278230891808/21/12:37pm - Refunded - $Trans-ID: 271624715508/21/12:40pm - Refunded - $Trans-ID: 2697628006Thank you,Staff Support

We have reviewed our recordsWe have no indication that the customer called into our customer service to inquire about what she signed up for in regards tot he chargesOur terms and conditions are located on the webpageWe went ahead and refunded in full 09/10/10:02am- Refunded
- $Trans-ID: 280474113209/10/10:04am Refunded - $Trans-ID: 2804741098Please allow a few business days for transactions to post.Thank you,Staff Support

After reviewing our records we see that when customer called in, we did offer partial refundWe did review our Terms and conditions listed on the website, then she received 07/29/09:21pm - Refunded - $Trans-ID: *** and 07/29/09:21pm - Refunded - $Trans-ID:
***On top of the partial credits , it was not mentioned in the complaint that we gave her a $voucher for inconvenience Today we refunded the remainder 08/11/11:17am - Refunded - $Trans-ID: *** and 08/11/11:21am - Refunded - $Trans-ID: ***Please allow a few business days for transactions to post. Thank you,Staff Support

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

After reviewing our records, we see that  we explained the terms and conditions and gave them a voucher. They agreed to all on 07/07/2015 04:22pm. We went ahead and refunded in full on 07/08/2015 12:29pm Refunded - $89.31 Trans-ID: [redacted]. Please allow a few business days...

for this transaction to post. Thank you,Staff Support

After reviewing her case we had give her a full refund.Customer Service Staff.