Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID 12287779, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] There is no resolution hereAll of the information provided just confirms what happenedIf the estimator was so inexperienced then he should have been sent out with someone that knew what they were doingThe cost of $ [redacted] is not a small amountIt shows that this company does not take their jobs seriouslyNot only was I inconvenienced, but I did not get the original fence that I contracted forMinor the owner is also a liar, I never said just wait until I post on social media about youHe said that it was his choice to not do anymore work for me, and I said that it was my choice to post a review about his lack of customer serviceHe replied that he did not care what I didHe was rude to me on the phone, and I was totally blindsidedI would not have called him to ask him to remove a panel if I had thought that there was any issue with himHe obviously does not want to resolve anythingI would like to give him some advice though, next time send an experienced worker, and customer service is what brings customers backDo not blame the customer for your mistakesI will not call him for anything, but warranty work from now on
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID 12287779, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] There is no resolution hereAll of the information provided just confirms what happenedIf the estimator was so inexperienced then he should have been sent out with someone that knew what they were doingThe cost of $ [redacted] is not a small amountIt shows that this company does not take their jobs seriouslyNot only was I inconvenienced, but I did not get the original fence that I contracted forMinor the owner is also a liar, I never said just wait until I post on social media about youHe said that it was his choice to not do anymore work for me, and I said that it was my choice to post a review about his lack of customer serviceHe replied that he did not care what I didHe was rude to me on the phone, and I was totally blindsidedI would not have called him to ask him to remove a panel if I had thought that there was any issue with himHe obviously does not want to resolve anythingI would like to give him some advice though, next time send an experienced worker, and customer service is what brings customers backDo not blame the customer for your mistakesI will not call him for anything, but warranty work from now on