Mione Family Remodeling, Inc.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:We respectfully request that Mione Family Remodeling, Mione Family Management Services, Christoper ** M***, Denise *M***, and Daniel *M*** (Individually and collectively referred to as The Insured) provide Proof of Insurance for the following liabilities: The Insured's failure to perform the work as established under the contract provisions;The Insured's acts, errors, negligence and/or omissions in the general supervision of the work as established under the contract provisions;3. The Insured's vicarious liability for negligent acts committed by sub-contractors;4. The Insured's liability for property damage committed by employees; and5. The Insured's liability for damage resulting from faulty design, planning, workmanship. All Proof of Insurance certificates should include the insurance companies' names, addresses, phone numbers, and Policy numbers, policy coverage limits, as well as the type of insurance coverage (ie, General Liability, Professional Liability, Umbrella Policy, Property Insurance, etc.). If no liability insurance is currently in force, please so advise.Thank you in advance for your anticipated cooperation in bringing this matter to an expeditious and satisfactory agreement
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:We respectfully request that Mione Family Remodeling, Mione Family Management Services, Christoper ** M***, Denise *M***, and Daniel *M*** (Individually and collectively referred to as The Insured) provide Proof of Insurance for the following liabilities: The Insured's failure to perform the work as established under the contract provisions;The Insured's acts, errors, negligence and/or omissions in the general supervision of the work as established under the contract provisions;3. The Insured's vicarious liability for negligent acts committed by sub-contractors;4. The Insured's liability for property damage committed by employees; and5. The Insured's liability for damage resulting from faulty design, planning, workmanship. All Proof of Insurance certificates should include the insurance companies' names, addresses, phone numbers, and Policy numbers, policy coverage limits, as well as the type of insurance coverage (ie, General Liability, Professional Liability, Umbrella Policy, Property Insurance, etc.). If no liability insurance is currently in force, please so advise.Thank you in advance for your anticipated cooperation in bringing this matter to an expeditious and satisfactory agreement
Regards,
*** ***

I tried to call to resolve the situation, but by the time I got a response e-mail, another $was pulled from our accountI was willing to walk away from the project and leave $unpaid, but I can't walk away from $10,If the customer wants to write another check or reverse that payment from the credit card issuer, we will write up a letter and immediately pull the mechanics lien. As far as the fake signature, they are the only ones who signed the contract, and they signed the contract, no reason to forge a signature.The siding installation is good, done professionally and sealed upThey don't like that I filed a mechanics lien which I may now have to raise to meet the additional withheld paymentThat is the next step.Thanks,Christopher ** M***

I tried to call to resolve the situation, but by the time I got a response e-mail, another $was pulled from our accountI was willing to walk away from the project and leave $unpaid, but I can't walk away from $10,If the customer wants to write another check or reverse that payment from the credit card issuer, we will write up a letter and immediately pull the mechanics lien. As far as the fake signature, they are the only ones who signed the contract, and they signed the contract, no reason to forge a signature.The siding installation is good, done professionally and sealed upThey don't like that I filed a mechanics lien which I may now have to raise to meet the additional withheld paymentThat is the next step.Thanks,Christopher ** M***

This is the customers complaint to the attorney general and my responseIt is the exact letter written to the attorney generalThis is ridiculousThese people owe $but simply want to "beat" the contractorThis is not the first time this has happened with these people, they probably have
at least one complaint with the Revdex.com on a minimum of one other contractor, but maybe twoThese people are reacting to the mechanics lien I filed once I realized what they were trying to doSome customers aren't good people, it is not just contractors! We've been a Revdex.com member for years and have never had a complaint that I am aware of, because we take care of our customers when they have a problem and I would have done that with these people too, but they became increasingly difficult to deal with and stepped on all of my employees and sub-contractors toesThese people have been a nightmare to deal with!Thanks,Chris

This is the customers complaint to the attorney general and my response. It is the exact letter written to the attorney general. This is ridiculous. These people owe $5000.00 but simply want to "beat" the contractor. This is not the first time this has happened with these people, they probably have...

at least one complaint with the Revdex.com on a minimum of one other contractor, but maybe two. These people are reacting to the mechanics lien I filed once I realized what they were trying to do. Some customers aren't good people, it is not just contractors! We've been a Revdex.com member for 40 years and have never had a complaint that I am aware of, because we take care of our customers when they have a problem and I would have done that with these people too, but they became increasingly difficult to deal with and stepped on all of my employees and sub-contractors toes. These people have been a nightmare to deal with!Thanks,Chris